The IMC RBNQ is one of the most prestigious Quality Awards in India (based on the Malcolm Baldrige Business Excellence Framework, USA). The evaluation is based on the Business Excellence criteria such as Leadership, Strategic Planning, Customer & Market Focus, Measurement, Analysis & Knowledge Management, Workforce Focus, Process Management and Results.
YES BANK, India's fourth largest private sector Bank was awarded the "Ramkrishna Bajaj National Quality (RBNQ) Business Excellence Award - 2013" in th ...