Women passengers travelling alone can now request a change of berth

Southern Railway has released a new safety measure for the lone women travellers who want a change of their berth by allocating a special lady official, Amudha. End Quote

(1888PressRelease) March 11, 2016 - Southern Railway has released a new safety measure for the lone women travellers after continuous requests from many women who felt uncomfortable or insecure on being allotted seats or berths among male passengers.

An official note read that those women who want a change of their berth can contact a senior lady official who is appointed exclusively to handle those requests.

They can contact Assistant Commercial Manager, Ms Amudha for seat-reallocation and for other feedback on women safety. She will be available at 90031 60980. Women should give their name and mobile number while lodging the complaint.

If the complaint is genuine, immediate action will be taken by her. She would coordinate with the concerned travelling ticket examiners and other officials and makes sure that a change of berth is provided for the women who requested the service.

Alternatively women passengers can contact the exclusive safety and security helpline No-182. Even then the security personnel cannot assure a seat-reallocation and hence Sothern Railway ended up with this initiative.

Women have already started to avail this service and the officers say they get good response from them as they checked if the numbers were working.

This initiative is exclusively for solo women travellers who face difficult situations at long-distance night journeys and hence men should not misuse the same.

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