As per recent reports, Gartner Inc. has declared RightNow to take the lead in the 2011 Magic Quadrant for Web Customer Service (WCS). RightNow CX helps consumer focused organizations in providing superior customer experience seamlessly across the web, social networks and contact center.
RightNow recently received various recognitions such as IQPC (News - Alert) Call Center Excellence Award for Best Technology Solution Provider, multip ...