UK IT Outsourcing Trends in 1Q 2011

Top Quote IT Sourcing Europe reveals some of the key findings of the UK IT Outsourcing and In-House Software Development survey 2011. End Quote
  • (1888PressRelease) May 18, 2011 - IT Sourcing Europe, a UK-based nearshore IT outsourcing (ITO) research and advisory company, has recently finished the UK ITO and In-House Software Development Survey 2011, conducted in the frames of the All-European research. The survey was conducted online in March - April 2011 and completed by the 729 UK companies of different sizes and industry sectors. The ratio of outsourcing to non-outsourcing companies participating in the survey was 46.9% to 53.1%.

    The survey allows benchmarking the following trends at the UK ITO market in 1Q 2011:
    • The vast majority of the outsourcing companies in the UK - 57.8% - are less than 50 in headcount (up 22.8% from 2010)
    • 50% of the UK companies outsource IT and/or software development projects valued at EUR 0-49K (up 18% from 2010)
    • 53% of the companies single-source their solutions (i.e. partner with a single ITO service provider)
    • 30.5% of the UK outsourcers transfer their software development nearshore (up 8% from 2010), 26.8% - within the United Kingdom (up 7.5% from 2010) and 20.5% - offshore (down 4.5% from 2010)
    • Most of the UK outsourcers - 41% - partner with their ITO services providers via the Own Team Model (also referred to as a Dedicated/Managed Team), which is up 11% from 2010. A Fixed Price project remains the second most popular outsourcing model used by almost 40% of the outsourcers (up 2% from 2010), and the Offshore/Nearshore Dedicated Center is the third most popular engagement model in the UK used by 25.7% of companies (down 3% from 2010).
    • 62.3% of the UK companies outsource Web solutions (up 33% from 2010), 31.9% of the companies outsource Enterprise development (down 2% from 2010), and 29% - Mobile computing (up 13.5% from 2010). Almost 16% of the companies do cloud-sourcing, which is up 7% from 2010.
    • 66% of the UK companies use outsourcing to reduce their operating costs and 44% - as a response to the shortage of domestic IT talent
    • 75% of the UK IT outsourcers rate the availability of the advanced English language skills and 69% - the available IT talent/resource pool as the most important criteria in the choice of the ITO destination
    • The top three ITO partner selection criteria in the United Kingdom are: sound experience in similar projects (58.3%), positive references from peer companies (51.4%) and successful pilot project completion (51.4%)

    More outsourcing trends will be available in the UK IT Outsourcing Intelligence Report 2011 to be published in May 2011.

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