TPMG Announces Two New Certified Lean Six Sigma Black Belt Graduates
The Performance Management Group LLC would like to congratulate Melissa Harrington and Kistie Simmons for successfully completing the Lean Six Sigma Service Excellence Black Belt Certification course of study and earning their lean six sigma black belts!
- (1888PressRelease) April 01, 2011 - The Performance Management Group LLC would like to announce two new graduates of its lean six sigma service excellence black belt certification program, Melissa Harrington and Kistie Simmons.
Melissa Harrington is a Project Manager and Business Analyst for Cox Communications in Wichita, KS. Melissa successfully completed the rigorous on-site lean six sigma black belt work shop by passing the certification examination with distinction. Her lean six sigma project was a classical lean process improvement telecommunications order management project. Her project successfully reduced the process cycle time by 50%, reduced defects and improved the process yield by 48%. As a result of her efforts she saved her company approximately $212,000.00 per year (hard dollar cost) with a 3 year net present value of $528,113.00. Congratulations Melissa!!!
Melissa holds a Bachelors Degree in Business Administration from Wichita State University and an MBA from Webster University.
Kistie Simmons is the Director of Institutional Technology for Prescott College in Prescott, AZ. Kistie successfully completed TPMG's rigorous on-campus lean six sigma black belt certification program at the University of Phoenix. She also passed the certification examination with distinction. The goal of her lean six sigma project was to improve the timeliness and yield of the College's enrollment process. Her project successfully improved the timeliness of enrollments from 50% to 97%, increased the process's capacity by more than 30% and saved the college more than $60,000.00 per year in hard dollar cost. Congratulations Kistie!
Kistie holds a Bachelors Degree in Applied Statistics and Mathematics from Utah State University and a Masters of Arts Degree in the Humanities from Prescott College.
The Performance Management Group's Lean Six Sigma Service Excellence Black Belt Certification Program is specifically designed for professionals who work in NON-manufacturing environments. TPMG has been certifying green belts and black belts for more than 12 years. The company provides lean six sigma certification on-site, online, and on-campus (at the University of Phoenix nationwide). For more information regarding lean six sigma training, certification and consulting - contact TPMG llc at 602.692.5073 or logon to www.helpingmakeithappen.com.
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