Toyota Launches its First Ever Exclusive Express Service Facility in India
First Toyota Express Service (TES) Outlet- Galaxy Toyota, inaugurated in New Delhi. TES outlet to focus on quick service in line with Express Maintenance 60(EM60) in an enhanced Eco Friendly environment. TES to be set up in key metro cities.
- (1888PressRelease) December 19, 2013 - Toyota Kirloskar Motor Pvt. Ltd. today launched its first ever Toyota Express Service (TES) outlet in India during an inauguration at Galaxy Toyota, Rama Road in New Delhi. TES is designed to offer the renowned Toyota standard of high quality service to its customers in a very short time.
TES would exclusively accommodate the well known Express Maintenance 60 (EM60) concept which has been well received by the customers in India. It aims at increasing customer satisfaction and retention by ensuring quality service in substantially curtailed turnaround with the help of sophisticated equipment, perfect ergonomy, synchronizing processes and eliminating stagnation amidst them.
The concept of TES was conceived keeping in mind the customer's needs so that the customer can spend quality time relaxing at the facility while the vehicle gets serviced, thus duly valuing the precious time of the customer. The new Toyota Express Service outlet is conveniently located within very close proximity to a full fledged Toyota dealership which supports the TES with parts and other paraphernalia as required.
Reciprocating to the grave environmental need of preserving water resource, Toyota has introduced Dry Washing technology at TES to clean the vehicle body. Toyota has also introduced Dry Washing technology at TES to clean the vehicle body. This renders better appearance to the vehicle post cleaning than the conventional water wash at no additional cost to the customer.
Spread over a total area of around 8,000 sq ft, the new Galaxy Toyota Express Service outlet has 3 Express Maintenance bays. With its efficient operations following Toyota standard operating methods,this facility can churn out around 35 units in a day.
Launching Toyota Express Service at the inauguration of the new Galaxy Toyota Express Service outlet, Mr. Sandeep Singh, DMD & COO, TKM, said, "Given the importance of time, it is our aim is to provide the best quality services to our customers in the shortest time span through Toyota's Express Services. We feel honoured by the loyalty of our customers and are committed to exceed their expectation at all times."
Launched as a pilot project at Galaxy Toyota, TES outlets are planned to be opened at key metro cities, with Bengaluru following close on the heels.
For more info on our product & services visit: http://www.toyotabharat.com.
Overview of TKM:
Company name Toyota Kirloskar Motor Private Limited
Managing Director Hiroshi Nakagawa
Equity participation TMC: 89%, Kirloskar group: 11%
Number of employees Approx. 6,000 +
Land area Aprox. 432 acres (approx.1,700,000 m2)
Building area 74,000 m2
Total Installed Production capacity Upto 3,10,000 units
Overview of TKM 1st Plant
Established October 1997 (start of production: December 1999)
Location Suburb of Bangalore, Karnataka State
Products Innova, Fortuner manufactured in India.
Prado, Land Cruiser and Prius imported as CBUs.
Installed Production capacity Upto 1,00,000 units
Overview of TKM 2nd Plant
Location On the site of Toyota Kirloskar Motor Private Limited (on the outskirts of Bangalore, Karnataka State)
Products Corolla Altis, Etios, Etios Liva, Camry, Camry Hybrid
Start of production December 2010
Installed Production capacity Upto 2,10,000 units
For any further information please contact:
Toyota Kirloskar Motor Pvt. Ltd.
Ananya Bhattacharjee
Mobile : 0-7259017457
E-mail: ananya_bhattacharjee ( @ ) toyota-kirloskar dot co.in
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