Buyers have concerns about making purchases through online auction sites. Best Bay recognized the problem and put its team to work findings solutions that could finally put buyer worries to rest once and for all.
(1888PressRelease) August 25, 2008 - Best Bay’s announcement today proves its commitment to their growing customer base. Bob Horvath, administrator for http://bestbay4you.com explains where the concept originated: I was listening to the tech guy, Leo Laporte on the radio. Leo commented how he just would not trust making purchases on the web, "that is why I generally buy exclusively through Amazon". That got me to thinking. I told my team that it is time to find a real solution to this problem.
I told them our future as an online auction site depends on finding a way to guarantee our customers that they will receive what they purchased, in a timely, secure, manner. Bob went on to say he used to have accounts with the big auction site, but never felt comfortable. A relative of mine summed it up quite well when he made a large purchase from a fellow in Florida. He said "I was sweating bullets the whole time." With the announcement today of the "Guaranteed Auction", Best Bay assures it’s customer base that we are behind you all the way. We convinced our sellers that this program is in their best interest, it is a win-win situation.
Sellers put money into an escrow account that is controlled by Best Bay administration. The key to the program is the three week unconditional refund. The buyer does not need any reason other than a changed mind. This program is not mandatory for our sellers but the idea has been met with a lot of enthusiasm.
To get full details and learn more about Best Bay’s revolutionary new concept, you can visit us at http://www.bestbay4you.com and check out our frequently asked questions category.