Thomson Digital Interactive helps a large telecommunications company to improve the performance of its sales force using web-based training.
The organization faced challenges to acclimatize its sales staff with the new technologies and trends before they could successfully sell the products and services.
- New York, NY (1888PressRelease) March 16, 2019 - Noida/India: Thomson Digital Interactive, a leader in Web-Based Training solutions, announced that it had acquired a contract from a large telecommunications company to develop a series of web-based training for its sales onboarding program.
The telecommunication industry is going through a tough phase of the competition. The employee satisfaction rate in the industry is meagerly leading to high attrition. Subsequently, there is a lot of hiring and onboarding involved at all levels. The organization faced challenges to acclimatize its sales staff with the new technologies and trends before they could successfully sell the products and services.
The organization offered a six-week long classroom training program to its new hires that included company orientation, soft skills, and product training. Thomson Digital Interactive team has proposed to revamp the classroom training, reduce training to 3 weeks and bring the time to proficiency to 3 months.
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