The Real PBX Discusses Small Business PBX Call Quality Issues
The Real PBX is a business venture that strengthens its niche in delivering seamless Hosted PBX services to clients on a global scale. The call quality and internet bandwidth concept was clarified at the Conference by the technical head of the Company. Business leads graph has been on an upsurge since the introduction of better call routes.
- Chicago, IL (1888PressRelease) February 12, 2013 - At a recent press conference, it was decided by the president of the company that the board members need to hold a meeting at the headquarters to discuss some of the complex issues that the customers often face. Most often, these issues are related to the call quality. With some of the existing clients as guests, the President of the Company held this Conference to ensure that every customer can receive the maximum output with the implementation of Hosted PBX VOIP systems.
"When do problems arise in Small Business PBX call quality?" This question was raised by the technical head and he answered it well. The explanation lies as follows. There are two common problems that lie in the quality of calls. The first is the insufficient bandwidth of internet that is incapable to support voice communication on a vast scale. This business phone problem usually arises at the customer end. The second problem arises from the provider end when the customer internet bandwidth is good. This problem is in the routes that are provided.
The technical head disclosed that there have been some problems with the routes in the past but now, the Company is providing seamless calling routes to almost all destinations. The ACD and ASR are good and the Technical Head declared that they have been monitoring calls to all destinations so as to change the routes that face trouble. The Real PBX has now achieved a push in business with Small Business PBX. The call quality in these hosted solutions is not a problem now and the services work flawlessly.
The Company is expanding on the services that it has been offering with greater level of integration with the client infrastructure. It has also providing assistance in terms of PBX VOIP hard phones to clients. The entire configuration and setup at the back end is managed by the Company and soon, the business organization is planning to introduce a better soft switch for providing easy interface for the clients to use the services. This Conference cleared most of the customer doubts about their business phone setup and the Company has seen approximately 30% hike in the number of business leads with better call quality.
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