The Customer is KING - Emerson Bearing Renovates Shipping Department to Provide "Six-Sigma" Level of Service
Emerson Bearing, a Boston based bearing company catering to OEM (Original Equipment Manufacturers) and MRO (Maintenance, Repair and Operations) markets throughout the U.S. and abroad, has recently renovated their entire shipping department in an effort to ensure the highest level of customer service and satisfaction in the industry.
- (1888PressRelease) August 29, 2010 - Customers are KING
To further enhance the customer experience at Emerson Bearing, the company has renovated their entire shipping department. From intake and processing of orders with state-of-the-art technology to a revamp of the stock rooms, Emerson has made every effort to streamline shipping operations so they may continue to exceed the demands of a growing national and international customer base.
Emerson relies upon UPS and FedEx to assure that product(s) arrive at the customer's door in 100 percent perfect shape. Emerson is proud to say that they are able to get bearings to far off places in short order. Whether the bearings and related products are slated for oil fields in Russia, ship repairs in Guam or mines in Brazil, the company makes every effort to connect with their customers, even via satellite, to ensure they receive exactly what they need, when they need it.
Emerson offers 24/7 customers service and gives customers the capability to find and order what they need through their website. Their full product catalog is now online and may also be downloaded as a super-handy reference tool for all bearings and related products. Technical drawings, specs with load ratings, and the ability to compare parts side by side are a few of the new catalog features.
To learn more about Emerson Bearing, visit their website at emersonbearing.com.
The Emerson Bearing Difference
In a proud tradition, the same families that started the company in 1957 keep Emerson Bearing rolling by specializing in bearings for OEM and MRO markets across the country. Emerson Bearing has a staff of 22 and a 23,000 square foot facility to provide bearings ranging in size from 3mm to tunnel-boring 15-foot-diameter giants.
Emerson Bearing offers customers a one-stop shopping experience. With an online product catalog with over 3 million bearings; a vast inventory of bearings; worldwide sourcing; a fixed price program; a knowledgeable staff dedicated to delivering; same day shipping and 24/7 service, Emerson Bearing has become the leading provider of bearings to OEM and MRO markets in the U.S.
Emerson Bearing maintains headquarters at 201 Brighton Ave. Boston, MA. For more information, contact 617-782-1400 or toll free, 800-225-4587, email info ( @ ) emersonbearing dot com or visit emersonbearing.com
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