Telehouse America Announces Major Best-In-Class Layer Physical Security Update of New York Data Centers

As a world class data center provider, Telehouse America prides itself on ensuring best-in-class facilities, technologies, and security. End Quote

(1888PressRelease) August 25, 2020 - NEW YORK - TELEHOUSE America, a KDDI Group company and the global leader for data centers, international internet exchanges and managed IT services, today announced implementation of best-in-class layer physical security for their new York data centers with partner support. “We wanted a unified and modern security solution that could accommodate the latest technologies to ensure the highest security, internal team efficiency and auditing/reporting capabilities that protect our client assets,” explained, Telehouse Senior Director of the Corporate Division Milad Abdelmessih.

Telehouse America has been known for their security measures including monitored video surveillance and access control systems 24/7 at each site to ensure customer data remains fully secured and protected. The new system takes the facilities from a legacy system nearing end of life to a best-in-class layered security system that encompasses the Staten Island and Manhattan locations.

The security teams monitor a total of 400 cameras and 400 doors using both the Omnicast™ video surveillance system and the Synergis™ access control system of Security Center. This strengthens security through complete monitoring of all locations including every data center suite, corridors, elevators, and common areas. Essentially every door, access point into the building and the data center is monitored and controlled by the access control system.

With this update Telehouse now has the ability to monitor the sites via a map-based interface that enables them to quickly find doors and nearby cameras. The platform’s open architecture includes a MAGOS radar perimeter detection system to spot potential threats at the property line, which is essentially a virtual fence around the site.

An advanced intercom system featuring built-in Sipelia intercom module that enable two-way calling between Security Center operators and intercom devices at doors and shipping docks. This includes live video feed integration for visual identification of visitors and cardholders before granting or denying access.

A completely modernized visitor management process includes installation of BioConnect fingerprint and facial recognition and Deister key management technologies. Genetec ClearID™ physical identity and access management modules automate visitor requests while keeping detailed audit trails of each visit.

The unified entry, access, and exit system with fully integrated surveillance enables Security Center operators to monitor visitor movements and quickly pull reports to conduct investigations if needed.
With as many as 50 rigorous audits per year, the new system transforms and simplifies the process through integrated reporting.

As a world class data center provider, Telehouse America prides itself on ensuring best-in-class facilities, technologies, and security. According to Abdelmessih, this latest upgrade with the help of world class system partners ensures the continuation of that legacy for Telehouse customers and staff:
“Since implementing the Security Center unified platform, securing our site and managing our visitors has become much easier. Having that unified security view ensures our staff can see what’s happening and respond without delay. Even from an operational standpoint, we’re delivering more value and assurance to our customers with detailed auditing and reporting. As we continue to evolve our security operations, I think Genetec will be a very long-term partner for us,” concluded Abdelmessih.

Learn more about this project via the upcoming Telehouse Case Study on our website.

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