Telecom Services Witnessing Increased Adoption of Convergent Billing
The telecom market has witnessed increased demand for converged networks for running voice, data, and video on a unified channel.
- (1888PressRelease) July 08, 2011 - London, UK -- The telecom market has witnessed increased demand for converged networks for running voice, data, and video on a unified channel. Lower bandwidth costs and ease of maintenance are encouraging this convergence trend. This trend has also resulted in the adoption of convergent billing. However, a single bill for all services increases billing complexities. Hence, telecom operators are adopting billing solutions to effectively manage the demands of the increasing customer base. The North American telecom billing software market is expected to reach US$2.72 billion by 2014.
Heavy competition in the developed markets such as North America is driving network operators to use value added services as a revenue channel. Telecom operators are focusing further on improving the quality of communication while outsourcing operations such as billing, rating, and mediation. This is another driver for the growth of the telecom billing software especially in markets such as North America.
Key Market Trends
- IBM became the first to offer modular, standards-based solutions for customer care and billing.
- Regulatory changes in the telecom Industry in Europe led to free radio spectrum that enabled numerous small wireless vendors to enter the market.
- Exponential increase in the use of smartphones and mobile data services.
TechNavio research has worked extensively on various areas of the telecom services industry. For a complete list of reports visit http://www.technavio.com/content/telecom.
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Ludmila Berkesova
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Infiniti Research Limited
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Fax: +44 84 5280 2825
E-Mail: ludmila ( @ ) technavio dot com
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