SwipeAuctions explains how their $159 membership fee allows them to be the best penny auction site.
(1888PressRelease) August 31, 2010 - SwipeAuctions said today that they are proud to be one of the only penny auction sites that charge a membership fee, because it enables them to offer superior customer service and greater member satisfaction.
"We are aware that a small number of people were confused about the $159 fee," Sherry, a company spokeswoman, said. "But once they become members they realize why it's there and how it helps make SwipeAuctions the best penny auction site on the Internet."
At SwipeAuctions, people buy packages of bids to spend on the auctions. Every time they bid, the price goes up by a penny and time is added onto the clock. Whoever places the last bid pays the final bargain price on the product.
The company also offers hourly, weekly and monthly contests for additional prizes, including a brand new Honda Civic. No other penny auction site offers similar contests - which are partially funded by the membership fee.
"The contests are a true value to our customers that would not exist without the fee," Sherry said. "It allows us to reward our must serious and dedicated members."
The company has also addressed the concerns of people who were not aware of the fee when they signed up.
"We have a simple, one-step refund process for anyone who accidentally signed up," Sherry said. "You simply click on an easy to find link, fill out a short form and we start processing your request. We understand that people sometimes make mistakes."
SwipeAuctions says that very few people remain confused about the membership fee, particularly since the re-launch of the site.
"We believe in ethics and helpful customer service," Sherry said. "We constantly tweak our site in response to reports we hear from our excellent North American customer service team."
SwipeAuctions (swipeauctions.com), one of the largest penny auction sites in the world, is regarded as a leader in the industry. Founded in late 2009, the company holds auctions on more than 1,000 items per day including televisions, laptops, consumer electronics and even cars. The site provides a fair auction environment (no bots or shill bidders, guaranteed) and supports its members with impeccable 24/7 customer service.
SwipeAuctions offers an amazing and dynamic user experience and boasts the most daily winners in the industry confirmed by shipment tracking numbers on all wins. Furthermore, the site's owners actively pursue making the world a better place by giving part of its revenue back to the community through worthy charities. Currently they are working to sponsor over 100 children at World Vision, and pledge to sponsor an additional child each day.
SwipeAuctions explains how their $159 membership fee allows them to be the best penny auction site. 
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