SwipeAuctions has launched swipeauctions-customer-service-manager.com a site dedicated to their head of customer service. It features information about the way customer service works at SwipeAuctions.
Fort Lauderdale, FL (1888PressRelease) September 15, 2010 - In a one-of-a-kind move, SwipeAuctions has launched a site dedicated to their head of customer service to help deliver the best support for members.
"My job here is to make sure that we have the best customer service in the industry," Jennifer, the company's Director of Customer Service, said. "Making myself available and telling people exactly how I am trying to improve their customer experience seems like a logical way to accomplish that."
People can visit Jennifer's site at swipeauctions-customer-service-manager.com starting today. It features information about Jennifer and her efforts to continuously improve the way customer service works at SwipeAuctions.
"Jennifer brings years of customer service experience to our company," Kevin, a company spokesman, said. "We take all of her customer service suggestions very seriously."
The site will be updated every time Jennifer launches a new customer service initiative. In the months she has been at the company she has taken several forward-thinking steps toward better customer service.
Jennifer supervised the retraining of the company's entire North American customer service staff, launched a VIP Customer Service section and is now overseeing the launches of several new websites in response to customer requests.
"I really just like listening to what people have to say and helping them with their problems," Jennifer said. "When you know you've solved someone's question or concern, it makes you feel like you've done a good deed."
The new site is also an attempt to put a personal face to the often-distant view of customer service in the online arena.
"It used to be that you had to deal with a person face to face when you had a problem," Jennifer said. "A lot of companies have lost that human factor. I want to bring that back as much as possible to the online world."
SwipeAuctions has launched swipeauctions-customer-service-manager.com a site dedicated to their head of customer service. It features information about the way customer service works at SwipeAuctions. 
Satisfied Users & 
Approved Press Releases
Print
Email
Report Spam