Survey Shows High Client Success Rate for Debt Management Program Created by CESI Debt Solutions
"Transparency Project" tracks four year success rate.
- (1888PressRelease) July 26, 2011 - Raleigh, NC - How do you measure success? Baseball players are considered All-Stars batting .333. Meteorologists are happy correctly predicting the weather 50% of the time. Today, CESI Debt Solutions announced the results of a survey of graduates from its debt management programs as well as current clients showing an outstanding success and satisfaction rate. The data shows 95% of past and current clients have improved their spending habits and 98% of graduates as well as those currently in the program are satisfied with CESI's services.
The "Transparency Project", surveyed 4,657 clients from 2006 - 2010. The project by the non-profit credit counseling service was launched to gather honest feedback from clients to learn what is and is not working in CESI's debt management program.
"We are pleased to know that not only have our counselors helped tens of thousands of Americans learn better money-management skills and become smarter consumers, our clients continue to follow those lessons," says Neil Ellington, Executive Vice-President of CESI Debt Solutions. "This is proof that our debt management program works."
Among the survey's additional findings:
• 96% of clients have been able to make scheduled Debt Management Payments.
• 91% of clients are maintaining the budget provided by their counselors.
• 92% would recommend CESI's program to a family member or friend.
• 81% of clients remain debt free. While 25% of clients cite personal emergencies such as a loss of job, medical issues or divorce as a reason for debt, 34% say they accrued new credit card debt.
CESI's certified counselors evaluate each client's income, living expenses and outstanding debt. Counselors then tailor a solution to every client's needs, including a customized budget along with ongoing counseling and education programs. CESI counselors also work with creditors to negotiate better rates as part of the plan to help the client get out of debt. Lower interest rates can help clients pay back their debt faster.
CESI counselors are certified within 6 months of employment by agencies such as the Association for Financial Counseling Planning and Education (AFCPE), the National Institute for Financial Education (NIFE), and the Center for Financial Certifications. CESI provides one-on- one credit counseling six days a week.
About CESI Debt Solutions:
CESI Debt Solutions is a not-for-profit organization for consumers who want financial freedom. CESI offers a complete life cycle of services: debt management, housing counseling, credit counseling, financial education and pre-bankruptcy counseling. Since its inception in 1998, CESI has helped hundreds of thousands of consumers nationwide improve their money management skills as well as credit and debt responsibilities. For more information, please visit www.cesidebtsolutions.org.
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