Sun Dental Labs Implements DDX Online Case Management Tool
Sun Dental Labs adds case management tool to aid communication with dentist customers.
- (1888PressRelease) April 28, 2011 - Clearwater, Florida - Sun Dental Labs - a full-service dental laboratory serving dentists and dental labs worldwide - has implemented DDX case management from Henry Schein.
DDX is an online case management tool that allows dentists to communicate with dental labs more effectively and make production and workflow more efficient. It runs on any standard Internet browser and includes robust integrations with DentalWings, 3Shape and D4D to make submitting paperless prescriptions fast, easy and accurate. DDX is free to dentists and can be implemented in less than 15 minutes via phone.
DDX is the technology platform for digital dentistry that will enable dental practices to move beyond traditional telephone communication with their labs. Case submission, digital file transfer and management, case status updates, shipping reminders and account payments are provided through DDX.
"Implementing DDX will allow us to further improve case consistency, streamline communication between Sun Dental Labs and our dentists and improve turnaround times," explained Allison Raver, Sun Dental Labs' Vice President. "Many of our larger customers are going 'digital' and we want to be able to accommodate their needs as well as streamline our internal business processes. DDX is going to be a huge benefit to everyone involved!"
Any of the more than 30,000 practices in the United States that run DENTRIX G3 or Easy Dental 2008 can now submit cases, transmit digital case files and communicate with Sun Dental Labs through DDX via their practice-management software. Dentists who are not using DENTRIX, Easy Dental or one of Henry Schein's specialty products can make these submissions and communicate using the DDX Web interface.
About Sun Dental Labs
Sun Dental Labs is the leading provider of high-quality restorative dental products for doctors and labs around the world. Sun Dental Labs is a full-service dental lab using ADA Certified materials and the latest restorative options fabricated with state-of-the-art technology. Sun Dental Labs is able to fill 100% of prescriptions while specializing in Suntech® Full Zirconia crowns and bridges, Sunflex® flexible partial dentures and Suntech® Custom Implant Abutments to name a few. To learn more about Sun Dental Labs products and services, please visit www.sundentallabs.com.
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