Sourcing Gurus to present at the IAOP 2010 Outsourcing Tools & Technology Symposium
Join Mike Wind, President - Sourcing Gurus (a Systems Plus Company) and Sahal Laher, Division CIO, Collective Brands Inc. - Performance + Lifestyle Group for a cutting edge presentation on "Relationship Management Scorecard tool" on Monday, October 25, 2010 at IAOP's 2010 "Outsourcing Tools & Technology Symposium" at the campus of Symantec Corporation in Mountain View, CA.
- (1888PressRelease) October 06, 2010 - About The 2010 Outsourcing Tools & Technology Symposium.
The symposium is outsourcing industry's first ever event dedicated to understanding "how to leverage advanced tools and technologies to improve outsourcing and shared service center performance". Leading users and providers will share their experiences and best practices in the use of tools and technologies to improve the value from outsourcing and/or shared services.
Mike Wind, President - Sourcing Gurus (a Systems Plus Company) will deliver a presentation on "How to measure the value of a Managed Services Offering using a scorecard framework". Attendees will learn how to capture the "Value of IT" and articulate it to their internal business partners.
Sahal Laher, Division CIO, Collective Brands Inc. - Performance + Lifestyle Group will present a user case study on "How the use of dashboards and other tools & technologies are enabling improved outsourcing governance". Sahal will share his experience on how he has used "Relationship Management Scorecard" to optimize and manage the financial performance, quality of services delivered and overall vendor governance of the outsourcing relationship.
Sahal will also explain how "Relationship Management Scorecard" tool is helping Collective Brands effectively manage a wide portfolio of global outsourced service providers.
"Relationship Management Scorecard" is a framework encompassing all the elements of the outsourcing relationship: Financial, Delivery, Customer Satisfaction, and Resource Productivity. It provides a clear line of sight between business objectives and the critical Managed Services delivery items and showcases a quantitative and qualitative view of the outsourcing relationship health. The tool brings back focus on analyzing vendor performance, vendor governance, and maximizing value derived from existing outsourcing relationship(s).
How to Register
For more information on the 2010 Outsourcing Tools & Technology Symposium or to enroll visit http://www.iaop.org/Tools_Symposium
About Systems Plus Solutions
Systems Plus Solutions is an ISO 9001:2000 Certified IT Services and Solutions Provider with experience in developing, implementing and supporting IT solutions for clients in over 20 countries across Europe, Asia and North America. For more information, visit www.systems-plus.com
About Sourcing Gurus
Sourcing Gurus is an India-based, boutique Advisory firm offering end to end consulting for IT, BPO and Infrastructure Outsourcing initiatives. We bring insight, objectivity and local knowledge to enhance results for successful outsourcing initiatives. Sourcing Gurus supports Organizations through the complex layers of decisions and engagements with Vendors, helping to put their plans into action and deliver results.
Sourcing Gurus also provides companies with the processes, tools and technology necessary to build world-class vendor management capabilities through our Relationship Management Scorecard Tool. For more information, visit www.sourcinggurus.com
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