Singularity VP Co-Authors Latest Adaptive Case Management Book

Newly published Adaptive Case Management (ACM) book delivers practical insights into use of Microsoft technologies for ACM. End Quote

(1888PressRelease) September 28, 2011 - The rapidly growing market for Adaptive Case Management (ACM) technology, today welcomes an insightful new book for ACM practitioners.

'Taming the Unpredictable', co-authored by Singularity's VP of Sales & Marketing Dermot McCauley, includes practical advice on how ACM can succeed. Case studies, tips and guidance from experience pack the book's 227 pages.

"Simply put, business agility is now one of the most important skills of a successful enterprise, public or private. Adaptive Case Management (ACM) is a new approach that makes business agility achievable. What's more, ACM can release the agility in your organization while leveraging familiar Microsoft products," said Dermot McCauley, VP of Sales & Marketing at Singularity, and a thought leader in the ACM market.

Singularity contributes a chapter that illustrates how an organization which uses Microsoft technology, including Dynamics CRM, SharePoint, Exchange/Outlook, Lync and Office, can leverage those familiar products to support Adaptive Case Management needs.

Dermot McCauley,
VP of Sales & Marketing,
Singularity

'Taming the Unpredictable' follows the ground-breaking publication, 'Mastering the Unpredictable', extends this thought leadership and helps make the theory real by including case studies and additional chapters in which the practical challenges of creating an adaptive case management solution are discussed in detail.

Download a copy of the chapter at: http://www.singularitylive.com/campaigns/taming-the-unpredictable.aspx

To purchase the book go to: http://www.amazon.co.uk/Taming-Unpredictable-Keith-D-Swenson

Supporting Resources:

•For more information on Singularity's Case Management solution visit:
http://www.singularitylive.com/products/case-management.aspx
•For a copy of the Forrester WaveTM : Dynamic Case Management visit:
http://www.singularitylive.com/Campaigns/forrester-wave.aspx
•For more information on TotalAgility and Case Management for Microsoft Dynamics visit:
http://www.singularitylive.com/solutions/bpm-case-management-dynamics-crm.aspx •To view Singularity Case Management Webinar with Connie Moore, VP Forrester Research, visit:
http://www.singularitylive.com/resources/webinars.aspx
•To view Singularity's Dynamic Process & Case Management Webinar with Paul Harmon, BP Trends, visit:
http://www.singularitylive.com/resources/webinars.aspx
About Singularity:

Singularity creates agile organizations that are continually more efficient, productive and responsive. We enable companies to sense opportunities prioritize their responses and act to make positive change. This is achieved through the implementation of our industry-leading Business Process Management (BPM) and Case Management products.

Singularity's mission is to populate the world with agile organizations. As the leading Business Process Agility specialist we today serve clients in over 30 countries from our offices in London, New York, Singapore, Ireland and India and through our network of partners globally. Acclaimed by leading industry experts, as the best in our field, we provide a unique combination of thought leadership and practical help that creates a new generation of successful organizations.

For further press information please contact Kathryn McDevitt at Singularity.
Email: k.mcdevitt ( @ ) singularitylive dot com, or telephone: +44 (0) 28 7126 7767 dot
For more information, please visit http://www.singularitylive.com

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