Signity Solutions Unveils an AI-powered HR Chatbot Pioneer
AI-powered HR Chatbot helps companies to hire talents from around the world, job seekers to search for suitable jobs based on their skill set and preferred location. And job providers with a suitable match according to the preferences.
- (1888PressRelease) September 10, 2019 - Signity Solutions, an expert in AI and Machine Learning engineering, developed a smart AI-powered HR Chatbot that is interactive, robust, scalable, and cost-effective. And resolves the main challenges of HR Chatbots -
Chatbots aren’t that great at having conversations that go beyond normal.
They are defined and not much flexible.
They are not pluggable.
Most of them don’t have sentiment analysis.
Basically, the AI-powered HR Chatbot helps companies to hire talents from around the world, job seekers to search for suitable jobs based on their skill set and preferred location. And job providers with a suitable match according to the preferences.
Signity Solutions’ AI bot system is designed in a way; it is capable of showing the nearest job location search results for a specific candidate in exceptional cases.
Recognizing the problem that sometimes, a bot can't just handle the mood of the user alone. They might be irritated or angry and would not want to stick around talking to a bot and want the real deal.
The inbuilt capabilities of their chatbot also have sentiment analysis and natural language processing, which is capable of addressing various issues faced by candidates during the recruitment process. With behavior analysis, the chatbot can auto-transfer the ticket to a human, and the agent can handle the customer more professionally.
“Our AI-chatbot offers interactive communication, where the bot asks relevant questions to understand the real problem rather than just saying anything. This way it can be further programmed to give automated answers to repetitive questions immediately according to your stored database,” said Mr. Amit Dua, CEO of Signity Solutions. “Also, the bot can forward the request to a human agent when a more complicated action is required”.
AI HR Chatbot’s underlying Model
The developed chatbot is based on a highly complex Machine Learning Model. The system is ML-based because the limited functionality offered by the tools has been a big barrier for chatbots and Machine Learning. The model is completely based on Machine Learning making the chatbot learn responses to various queries and increases the functionality. Hence, making the chatbot very natural while conversating.
When asked what is the best feature of the Artificial Intelligent HR chatbot, Mr. Amit Dua said, “Flexibility.” “To have greater flexibility in overall architecture we added the custom chatbot engine in between customer interaction channels and Third-Party chatbot frameworks. Our chatbot framework has the capability of routing the end-user to a live chat support person depending upon the satisfaction score”.
Signity Solutions Approach
Signity’s strategy was to build a chatbot that was intelligent enough to integrate the existing data and was an extension of your system. And this is why it was made pluggable and a particular framework was created. Therefore, if there is any recorded database the user can easily integrate it in the chatbot. The pluggable feature makes it more intelligent and flexible.
If the existing system already had all the required data residing in the database, then one can leverage the existing APIs to fetch the required data via Webhook integration.
By using webhook integration the system can leverage easy one-click integration with multiple interaction channels like facebook, web, slack, skype, etc.
About Signity Solutions
Signity Solutions is an established IT services company that delivers high-performance custom-built Artificial Intelligence, Machine Learning, Web, and Mobile solutions for both SMBs and big enterprises that have a single aim in their mind - to thrive for high revenues and implement the best business techniques so far. They create and distribute industry-oriented mobile and web content to all consumers through in-house development as well as market aggregation.
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