ShoreTel Expands Focus on Finance Industry with Dedicated Team, New Association Involvement

Top Quote ShoreTel increases product development and integration with industry-specific software and security programmes. End Quote
  • (1888PressRelease) February 12, 2014 - ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple phone systems and unified communications (UC) solutions, today announced a dedicated vertical sales programme focused on the finance business segment. ShoreTel now has a dedicated team focused on delivering solutions to meet the needs of the banking and credit union industries, and has recently been accepted into the American Bankers Association (ABA) and the California Bankers Association.

    "With more than 1,000 banking, credit union and financial customers and our existing partner community selling into these segments, ShoreTel understands the unique needs of these customers and resellers," said Shane Harper, Director of Vertical Programmes at ShoreTel. "Now we have a formal team in place, and are broadening our reach through association memberships and industry events. We continue to deliver innovative products that address the changing needs of the financial industry, with strong disciplines in contact centres, multi-site deployments, business-continuity planning, and business-process integration. Specifically we are increasing product development and integration with industry-specific software and security programmes."

    ShoreTel solutions for the financial industry will be on display this week at the NAFCU Technology and Security Conference, today through 13 February at Planet Hollywood Resort and Casino in Las Vegas; and next week at the ABA National Conference for Community Bankers, booth 614, 16-19 February at the JW Marriott Phoenix Desert Ridge in Phoenix, Arizona.

    "By partnering with these industries and customers at these events and others in 2014, and through our new association memberships, we are gaining direct customer input and inside-industry knowledge to serve our financial customers even more effectively," continued Harper.

    "ShoreTel is currently the only company in the UC space to join the California Bankers Association as an affiliate member, which shows their strong dedication to this industry and to providing solutions that improve customer satisfaction," said Stephen Clark, Senior Vice President of Strategic Partners at the California Bankers Association. "We are looking forward to ShoreTel participating in our annual convention coming up 8-10 May."

    For more information on ShoreTel's financial vertical programme, please go here.

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    About ShoreTel, Inc.
    ShoreTel, Inc. (NASDAQ: SHOR) is a leading provider of brilliantly simple IP phone systems and unified communications solutions. Its award-winning on-premises IP-PBX solution and cloud-based hosted phone system eliminate complexity and improve productivity. Recognized for its industry-leading customer experience and support, ShoreTel's innovative business phones, application integration, collaboration tools, mobility, and contact center applications enable users to communicate and collaborate no matter the time, place or device, with minimal demand on IT resources. ShoreTel is headquartered in Sunnyvale, Calif., and has regional offices and partners worldwide. For more information, visit www.shoretel.com.

    ShoreTel and the ShoreTel logo are trademarks or registered trademarks of ShoreTel, Inc. in the United States and/or other countries.

    Media contact:

    Joy Francisco
    Asia-Pacific Connections for ShoreTel
    joy ( @ ) apconnections dot com
    +65 6334 9045

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