Servion wins Technoviti 2016 Award for Financial Services Technology Innovation
Servion Global Solutions, a specialist in Customer Experience Management, today announced that it won the Technoviti 2016 Award for Financial Services Technology Innovation.
- (1888PressRelease) February 10, 2016 - The award was announced at the Technoviti Award Ceremony held in Mumbai on 5th February, 2016.
Selected by an independent jury of CIOs, CTOs, IT Consultants and academicians from the Banking, Financial and insurances sector, ServIntuit - Servion's predictive customer experience solution - was awarded for its innovation and impact on the financial services sector.
"Improving customer experience is still a source of great consternation. Organizations often struggle to connect the dots between external factors influencing customer experience and the processes within the organization that determine the experience. ServIntuit helps organizations understand their customers and serve them relevantly and optimally" says Sriram Sampath, Head of Technology, Servion Global Solutions Ltd.
ServIntuit, is Servion's flagship product that predicts customer interaction intent based on behavioral and transactional knowledge of the customer. It provides a holistic view of the customer interactions and thereby helps the organization to optimize each and every engagement leading to enhanced customer experience.
Technoviti is a unique platform that helps the Banking and Financial Services Industry (BFSI) fraternity to understand the technology innovation that can be game changers and at the same time give innovators a platform to share their innovations with the technology buyers who make the difference. IT companies from around the world participate in this contest and earn recognition for their innovations relevant to the BFSI sector.
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