Scubaland Launches English-language Website For Subaquatic/aquatic Sports
Scubaland, which is based in Brittany (Western France), has launched a comprehensive English-language e-commerce site covering all aspects of subaquatic/aquatic sporting activities, including spearfishing. The company has a retail outlet in Brest, which is Europe's biggest specialist store of its kind: the facilities are centred on a 1,500-square-metre building and include a warehouse, a diving pool and workshops (neoprene and other technical services).
- (1888PressRelease) September 13, 2013 - Scubaland, a specialist in underwater/aquatic sports since 1988, now has a fully operational English-language electronic-commerce site, offering a very wide range of products in its field, which can be delivered anywhere in the world (payments can be made in pounds sterling as well as in euros).
In Brest (in the region of Brittany, where the company is based), Scubaland's retail space, in its present configuration - the store was inaugurated in February 2012 - is atypical in this field of activity because of its size, the breadth and depth of the product ranges on offer, the accessories and the spare parts available, the range of services that are provided and, last but not least, the presence of a diving pool (in which the various kinds of equipment can be tested).
Since 1988, Scubaland has specialised in the distribution of equipment and accessories, as well as in the provision of services, for scuba diving, spearfishing, swimming, triathlon and other aquatic and underwater leisure pursuits (such as underwater hockey and aqua walk).
Scubaland offers a comprehensive range of products for subaquatic and aquatic sporting activities, including spearguns.
Neoprene products (wetsuits, hoods, diving socks, gloves, etc.) can be found in the store. Flippers, masks, snorkels, knives, leads, waterproof bags, watches, as well as underwater cameras and other video cameras are also on offer.
Specific scuba diving products are held in stock, such as buoyancy compensators, cylinders, lighting equipment, computers and accessories. Spearfishing is a specialism well covered by Scubaland, which sells a range of products for this sport, including spearguns, buoys and various accessories.
Swimming products - from swimming costumes and goggles to flippers and varied accessories, among others - are available in the store, as well as products intended for those who are keen to practise triathlon, underwater hockey or aqua walking.
Scubaland has its own specialist workshop, where neoprene accessories are made, and they are on sale in the store and on the website. Scubaland offers a range of additional services, since it has modern testing facilities and fully operational technical workshops.
The company's mechanical workshop offers after-sales services that cover mechanical and electronic issues: regulators are checked and serviced on the premises; batteries for dive computers as well as divers' watches can be changed; finally, a test for watertightness (after the battery change) can be carried out in the workshop. For its part, the sewing workshop can deal with neoprene, and its skilled staff are experts at gluing custom-made items made of this advanced material.
Scubaland runs an authorised centre for testing tanks as well as an air-fill facility enabling private individuals or clubs to retest and fill their cylinders on the premises.
Scubaland also runs a bookshop on the premises, with a good collection of specialist books, relevant manuals, and a selection of DVDs concerning every aspect of diving, spearfishing, and so on.
In recent years and alongside its physical retail presence, Scubaland has developed its online business, and Scubaland is now operating a fully functional English-language e-commerce portal. The specialist company has been keen to provide a high level of service to web-based customers (many of them British), in line with the standards of service that it offers off line.
Scubaland's central commitment to its online customers is that its staff should be available (email and chat) and will reply to queries within a working day maximum. If the customer prefers a phone call, he (or she) will be assisted over the telephone.
Scubaland is proud of its staff's expertise. As Ms Véronique Soriot, co-owner and Purchasing & Web-development Manager of Scubaland, explains, "Customers will get advice from committed enthusiasts, and that makes all the difference. There will be a person who is available to reply to you in English. And we are proud to sell the biggest brands on the market, with stock available - and in all sizes - throughout the year." Ms Soriot stresses the fact that, "New items are made available online before anyone else, and we offer the best prices on the market with Scubaland Price."
Scubaland provides after-sales services on all distributed brands, with a full after-sales service on all scuba-diving brands. Besides, the company offers free lifetime technical assistance and servicing to its customers.
When customers order online, they can be safe in the knowledge that the parcel intended for them will be prepared on the very same day (for orders placed before 3:00pm French time), and that delivery is available worldwide (with three rates: economy, standard and express).
Scubaland follows a policy aimed at securing the complete satisfaction of its customers, based around the principle that the client will be satisfied or reimbursed. "The aim of Scubaland is to provide you with the best possible service online and, even online, Scubaland includes [a full customer] service in the price," explains Ms Véronique Soriot.
Scubaland is the only company in the European market that offers such a complete range of accessories, a multitude of spare parts, and a wide range of technical services - from the overhauling of pressure reducing valves and the changing of batteries to waterproofness tests for watches and computers.
About Scubaland
Scubaland is based in the port city of Brest, in Brittany (Western France). Scubaland runs an online/offline store specialising in scuba diving, spearfishing and swimming. Scubaland was established in 1970 and became a specialist in underwater activities in 1988.
In Europe, Scubaland was one of the first companies to set up a website in its specialism.
Today, Scubaland - thanks to its internet site in French and English, with a German version soon to be unveiled - supplies demanding customers worldwide.
The company has a team of managers who have wide-ranging international experience in sales and purchasing: Mr Dominique Soriot is the Chairman of Scubaland, Sales & Finance Manager, and Ms Véronique Soriot is Purchasing & Web-development Manager.
The staff comprises 10 people, who are highly competent, motivated and dynamic. The team includes divers, spear-fishermen, sales persons, computer-graphics designers, technicians, seamstresses and logisticians.
For further information, please go to: www.scubaland.co.uk
For further information, please contact:
Quote ref. : FTPB3876
Ms Kate RILEY - Press Officer
UBIFRANCE Press Office in London
Tel: +44 (0) 207 024 3640
kate.riley ( @ ) ubifrance dot fr
View other press releases at :
http://www.ubifrance.com/uk/
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