Santa's Partnership With Appletree Answers Stirs Excitement This Holiday Season
Santa hires Appletree Answers as his answering service throughout the hectic holiday season so he can focus more time on his business - making children around the world happy.
- (1888PressRelease) December 21, 2010 - Wilmington, Del. - Appletree's holiday campaign as Santa's answering service stirs excitement with children and customers this holiday season. The answering service and call center company set up a toll free number for children to talk with a live agent from Santa's answering service. Each caller is encouraged to leave his or her holiday wish list with the agent and a promise is made to deliver the message to Santa himself at the North Pole. The campaign's main goal is to provide children with a unique experience by calling Santa's workshop and giving their holiday wishes to Santa. The toll free number is available to the public and can be found at www.santasansweringservice.com.
"For our Santa's answering service campaign, we're determined to make the call experience positive for each child," says John Ratliff, chief executive officer (CEO) of Appletree Answers. "A positive call experience is our main concern for every customer and our priority with this campaign is no different."
Appletree Answers is a full service call center and answering service with 22 call centers across the United States and Puerto Rico. All 545 Appletree employees will be available to answer calls and take messages for the North Pole this holiday season. Along with Santa's calls, Appletree agents will be particularly busy during the hectic holiday season helping businesses with overflow and after hour calls.
"We're looking forward to taking these calls for Santa," says Nick Farrell, an Appletree employee. "The children enjoy sharing their holiday wish list with us and it's fun to experience the holiday excitement with them."
Appletree has a variety of customers across multiple industries including healthcare, service, legal and retail that rely on Appletree agents to take messages, schedule appointments, patch emergency calls, and essentially operate as an employee of their company. Appletree's 24/7/365 availability will allow these customers to enjoy the holiday time off with the peace of mind their customers can reach a live agent if an emergency or customer need should arise over the holiday break.
For Appletree's toll free number to the North Pole, visit www.santasansweringservice.com. Santa's answering service is available 24/7/365 up until December 23 at 12:00 pm EST to accept messages for Santa. There is no charge associated with this service or the need to leave contact information.
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