Former UPS Store Owner Becomes Sales Training Consultant and Firm's Associate Partner.
Sandler Training® at The Ruby Group welcomes Helen Heffernan Dratwa to its sales management consulting team. Previously the owner of UPS Store franchi ...
Employees on the front lines of a business are expected to make outgoing calls, cross-sell, and up-sell - all while providing exceptional customer service. Whether they succeed or fail in these tasks depends largely on how well they've been trained.
Sandler Training at The Ruby Group (Sandler), a leader in innovative sales and sales management training, has launched a new Strategic Customer Care P ...