Ryntal Property Management, a Leader in Residential Property Management, Announces the Implementation of RealPage's LevelOne 24/7 Maintenance Call Center

Top Quote Ryntal Property Management has partnered with RealPage's Maintenance Contact Center to act as a natural extension to our onsite maintenance team, making response to residents, emergency or otherwise, instant and professional. End Quote
  • Sarasota-Bradenton, FL (1888PressRelease) January 17, 2017 - Ryntal Property Management, a leader in residential property management, announced the implementation of the RealPage 24/7 maintenance contact center to provide a fully integrated call center for maintenance requests. This partnership automatically and consistently enters service requests into our property management system, automates dispatch to proper personnel, monitors ticket volume, response time, trends, contacts the resident directly when needed, and is a natural extension of our maintenance and property management team.

    Thomas Wagenhauser, President of Ryntal Property Management said, "Ryntal Property Management receives an abundant amount of maintenance calls each month. Because our staff can't always be waiting by the phone, the partnership with RealPage Contact Center offers Answer Automation, designed to instantly route service requests, after-hour emergencies to the phones and devices we choose. Incoming messages are automatically answered, clearly and professionally Calls are also automatically recorded and sent to our email inbox with caller ID, so our staff doesn't have to search for the call back number."

    Ryntal Property Management (www.ryntal.com) is a privately owned company founded in 2008 whose owners have over 25 years of property management experience. We are a full-service property management company serving Sarasota and Manatee Counties in Florida. Ryntal Property Management combines some of the most talented, experienced, people in the industry with the latest technology, innovative marketing, local market intelligence, and solid support to create a winning property investment strategy. Ryntal has an "A" rating from the Better Business Bureau and are members of Sarasota and Manatee County Chambers of Commerce and Sarasota, Florida Association of Realtors, National Association of Realtors and the National Association of Residential Property Managers.

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