Rumson Bolling Associates Enhanced Help Desk and Live Chat on RBA's website, rumsonbolling.com

Rumson Bolling Associates has expanded our help desk once again, this time by increasing resources available to the help desk and is launching a live chat portal on rumsonbolling.com End Quote

Rumson, Bolling & Associates Caring, Sensitive, Responsive.

Los Angeles-Long Beach, CA (1888PressRelease) June 21, 2010 - Rumson, Bolling & Associates announces the addition of two new layers of client, consumer and debtor support. RBA continues its commitment to superior customer service. Inspired by recent ACA trainings and recognition that regulators are overburdened, RBA has instituted full time resources at helpdesk ( @ ) rumsonbolling dot com dot RBA is also launching a live chat portal so that consumers can correspond directly with a live agent manning the Help Desk dot

What kinds of issues are common sources of customer service challenges that RBA addresses satisfactorily on a daily basis, and how can you as a consumer, or interested party benefit from the new Help Desk?

• If you receive a letter and disagree with the amount of the debt, RBA can help.
• If you receive a phone call that you have taken any issue at all with, RBA can help.
• If someone you have spoken with did not help resolve the issue or find a satisfactory resolution, RBA can help.
• If you have questions about the collections contracts or terms of service that you have agreed to, RBA can help.
• If you have received a remittance check and summary that you do not understand, RBA can help.
• If you are not the party that owes the obligation, RBA can help.
• If you have paid to forward cases to litigation and need guidance through the process, RBA can help.
• If you need assistance in making reasonable payment arrangements with an understanding person, RBA can help.
• If you are dealing with the grief of financial loss and need someone to talk to, RBA can help.
• If you need someone who is patient and not rushed to explain the options available to you, RBA can help.
• If you have any question, comment, concern or issue at all, RBA is here to HELP!

The debt collection process can be complicated, confusing, frustrating, and can leave many individuals feeling left unsatisfactory. RBA understands many other collection agencies do not place such a strong emphasis on customer service and customer help. RBA is trying to do our best as industry leaders in changing old industry bad habits and putting greater emphasis on customer help and customer relations.

In today's uncertain economic times, RBA faces special challenges in its efforts to recovery money for its clients. RBA has devoted trained, caring, sensitive, responsive,
knowledgeable, educated and sincere people actively engaged in helping you find satisfactory solutions. RBA helps a helpdesk ( @ ) rumsonbolling dot com dot
Rumson, Bolling & Associates Caring, Sensitive, Responsive.

http://www.rumsonbolling.com

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