As council waste collections continue to cause debate and controversy, a West Sussex borough has seen changes made to their pickup schedule, without notification to residents.
(1888PressRelease) May 24, 2011 - One English district has seen its recycling and general household waste bins overflowing recently when council rubbish collection days apparently changed without warning. Residents of Horsham claim that the local Horsham District failed to inform them of changes to the official refuse collection days.
The Horsham district is in the borough of England's West Sussex, with an estimated population of around 130,700 residents. In 2007, it managed to attain the 9th place in a Channel Four television program's list of the most desirable places to live in modern Britain. The local council's headquarters are located in the pretty market town of Horsham itself. According to the local press, the council recently found itself facing some very angry complaints about its rubbish collection services.
The district had previously had a council refuse collection for ordinary household waste each Wednesday and green recyclables each Friday. However, the system was changed to a collection of the green waste and recyclables on Tuesdays and ordinary waste on Thursdays. The exact cause of the problems has not been confirmed.
Local residents told the press that the council sent a letter which contained incorrect information or in some cases failed to arrive at all. This was apparently followed by a second letter, but the message somehow did not seem to have reached every household in the district. The result was some temporary confusion and it has been reported that some bins were therefore not collected that week. Some local residents allege a lack of communication about the changes. They also said their bins had been overflowing as a result. The local press also claimed that this is not the first time refuse collection services have failed to collect.
Independent household waste management company Waste Concern are familiar with the type of problems Horsham district residents described. Their services operate on a private basis allowing householders to order an on demand collection in between the local council ones.
"There can be all sorts of problems on the ground when there is any kind of change to refuse collection arrangements. By their very nature, the council collection services are performed for a very large number of people, often all on the same day. For whatever reason, it can be the case that the information isn't getting through to all the people who need it. So when the day changes, people may put the bin out on the wrong day and miss the collection altogether. We often get calls from people who have rubbish piling up outside their front door and obviously, they don't want it to sit there so we collect it for them. The situation is obviously even worse if they're only on a once a fortnight council collection schedule."
The company allow customers to order one of their branded wheelie bins and thereafter place every type of household waste into it. This includes recycling and garden waste.
Anyone interested in the private rubbish collection service with Waste Concern can speak to their team on 0845 055 9965 or visit http://www.wasteconcern.com
As council waste collections continue to cause debate and controversy, a West Sussex borough has seen changes made to their pickup schedule, without notification to residents. 
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