Roanoke-Blacksburg Regional Airport Debuts New Lost and Found Process Provided by Crowdfind
Crowdfind breaks into the transportation sector as it works with Roanoke-Blacksburg Regional Airport to streamline their Lost and Found Department
- Roanoke, VA (1888PressRelease) January 04, 2018 - Roanoke-Blacksburg Regional Airport recently partnered with Lost and Found software provider, Crowdfind, bringing the best-in-class platform to the airport market. Through the partnership, passengers will benefit from an improved travel experience while airport staff will manage a more simplified process.
"Our clients in the music festival and sports arena spaces have had a lot of great feedback from their customers, so it's great to see how easily Crowdfind has benefitted Roanoke-Blacksburg Airport," notes Dan Sullivan, Crowdfind's General Manager.
Crowdfind utilizes an Instagram style lost and found page on the Roanoke-Blacksburg Airport’s website. Passengers can search through photos of the lost and found inventory 24/7 and submit claims for their property. All items pass through a verification process before being reunited with their owner via shipping or in-person pickup. With access to the lost and found webpage 24/7, passengers are able to search for their missing item bringing them peace of mind during the stressful situation of trying to locate a lost item.
Following a successful test, where over 100 lost items were returned to the rightful owner and lost and found phone calls decreased by 50%, an extension of the partnership throughout 2018 is now in place. Roanoke-Blacksburg Regional Airport is leading the way for Crowdfind expansion to other transportation hubs. Both parties look forward to providing better and more efficient customer service for those who pass through the airport.
About Roanoke-Blacksburg Regional Airport:
Roanoke-Blacksburg Regional Airport offers approximately 40 scheduled airline flights arriving and departing daily and provides nonstop service to 8 major cities. Located in the scenic Blue Ridge Mountains and just minutes away from Roanoke’s downtown business district, Roanoke-Blacksburg Regional Airport is Western Virginia’s only full-service airport. When you travel to and from Roanoke, you experience the true meaning of convenience.
About Crowdfind:
Crowdfind is a lost and found software focused on simplifying the process of reuniting people with their lost property. Crowdfind's software helps companies improve their process by simplifying Lost & Found management. Crowdfind makes customers and staff members happy, as we streamline the communication process and make it easy for people to be reunited with their lost belongings.
Media Contact
Maggie McKew - Marketing Associate
Maggie ( @ ) Crowdfind dot com
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