Redcloud Offers Premium Quality Hosted Predictive Dialing Solutions
Redcloud, a Phoenix, Arizona based contact center and call center solutions provider is one of the quality hosted predictive dialing solution provider who has delivered quality solutions to more than 100's of call center and contact centers in over 70 countries worldwide.
- (1888PressRelease) July 11, 2012 - Contact center and call center is one of the rapidly growing industry today. It is a facility set up by big organizations and enterprises all over the world to deliver telephonic services such as selling products and services, technical support to customers, offer instructions, information and much more. Contact centers generally deals with inbound process whereby the customers contacts them via communication channels like telephone, email, fax, online live chat, and letters. However things have changed today as they not only deal with inbound process, but also with the outbound process similar to that of call centers. Both contact center and call center serves the same purpose of marketing and selling the company's products and services. In addition to this they also make outbound calls for surveys and polls.
Technologies are constantly changing and moving towards the better future. Traditionally both these contact center and call center used manual dialing or automatic dialing or in-house predictive dialing. The problem with these traditional dialing solutions was that it was time consuming, delivered less productivity and the most importantly they were expensive. Now with the hosted predictive dialing solutions, things have changed. Not only it reduces the contact centre and call center asset expenditure, but it also provides the similar features that of a predictive dialer.
Hosted predictive dialing solutions dials a list of predefined telephone and cell phone numbers in such a way that it filters all those unwanted calls such as answering machine, busy tone, fax tone, National Do Not Call Registered numbers, etc. but the whole process is done on a dedicated hosted system, which is provided by some hosting companies. Redcloud is one such company that provides quality hosted predictive dialing services.
Redcloud is a Phoenix, Arizona based contact center and call center solutions provider who has delivered quality solutions to more than 100's of call center and contact centers in over 70 countries worldwide. Their data center for hosted predictive dialing service provides the highest level of security, redundant power ensuring 0% downtime and the premium bandwidth for quality calls. In addition to this, they also provide competitive pricing for their hosted predictive dialing solutions.
For more information, please visit: www.redcloudinc.net
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