PODS customer focus earns the moving and storage company top ranking on Newsweek’s America’s Best Customer Service 2024 List
PODS Moving and Storage earns number 2 spot on Newsweek's America's Best Customer Service List.
- Ventura, CA (1888PressRelease) September 29, 2023 - PODS has achieved a remarkable milestone by securing one of the top spots on Newsweek’s prestigious America’s Best Customer Service 2024 list in the Moving Services category. This recognition reflects input from more than 30,000 U.S. customers who have made purchases, used services, or gathered information about products or services in the past three years.
PODS scored highly across the board in a highly competitive field that includes traditional household goods movers, truck rental providers, and companies offering containerized moving solutions.
PODS is the highest-ranking portable moving and storage container provider. Newsweek's rankings are based on two critical components: the likelihood of recommendation, which accounts for 50% of the final score, and five evaluation criteria that also contribute to the remaining 50% of the final score:
Quality of Communication
Professional Competence
Range of Services
Customer Focus
Accessibility
“Our customers are our priority. No one understands complex moves and home renovation, storage projects like PODS and we provide that knowledge to all of our customers," said Steve Yapp, Franchise Owner serving PODS® Santa Barbara, Ventura and San Luis Obispo Counties. “All PODS® local employees, managers, franchisees, and owners work tirelessly to ensure that our drivers and local sales center team deliver the best possible container moving and storage experience for our customers. We are honored to be recognized by Newsweek for serving our customers well!”
About PODS Local Moving & Storage
Steve Yapp is the owner of three Tri-Counties PODS® franchises that serve residents and businesses in Ventura, Santa Barbara and San Luis Obispo Counties.
Dedicated to the local community, Yapp’s franchises have donated hundreds of PODS containers to nonprofit and charitable organizations throughout Ventura, Santa Barbara, San Luis Obispo, San Diego and Los Angeles counties since opening their doors in 2005.
A partial list of recipients include: Boys & Girls Clubs, FOOD Share of Ventura County, Casa Pacifica, Toys 4 Tots, California Strawberry Festival, Ojai Music Festival, Relay for Life, C.H.P. Holiday Toy Drive, Salvation Army, Santa Maria Good Samaritan, Oxnard Downtown Management District, Boy Scouts of Ventura County, California Visitors Center, Simi Valley Days, the Oxnard Salsa Festival, and Catholic Charities.
A moving and storage leader for nearly 25 years, PODS offers flexible, personalized solutions tailored to our customers’ unique needs. When PODS pioneered portable storage in 1998, we introduced the world to a new way of thinking about moving and storage, with unlimited time, control, and flexibility. Today, PODS provides residential and commercial moving and storage services in the U.S., Canada, Australia, and the UK. The PODS network has completed more than 1.2 million long-distance moves and more than 5.4 million initial deliveries. Whether it is a long-distance or international relocation, across-town move, or renovation project, PODS provides customers with a personal moving and storage team ready for any situation. To learn more, visit PODS.com.
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