PHWS And Service Software Delivering Solid Service To Builders And Homeowners

PHWS and Service Software have formed a strategic partnership to more efficiently deliver effective services to Builders and Homeowners. End Quote

(1888PressRelease) August 14, 2010 - PHWS International and Service Software Strategic Partnership

PHWS is the Industry leader in builder customer care and third party warranty service. As part of delivering premium quality services to builders and homeowners in 2002, PHWS formed a strategic alliance with Service Software. The two organizations are synergistic in the value that is offered to builder clients. Service Software develops and designs customized technology and tools with which PHWS can deliver services and manage the customer care for builder clients.

Why is this important to builders and homeowners?

IMPROVED QUALITY AND CUSTOMER SERVICE.

PHWS wanted a tool that would allow the organization to deliver customer service and warranty care more efficiently which would then reduce the amount of paperwork in the office and that would ensure a consistent and accurate service processes. Service Software's Punchlist Manager system does just that.

Web Based Warranty and Service - Provides the warranty and customer care team with a powerful tool to communicate with homeowners and trade partners real time, 24 hours a day. The system provides improved decision making with real time reporting which enhances the homeowners experience with a customized portal for their use.

Punchlist Manager Mobile - Allows the field customer care representatives to manage quality control, service and warranty from a wireless mobile device.

The strategic partnership between PHWS and Service Software allows for a complete solution for builders to provide top tier customer care to their home owners.

For more information on PHWS or Service Software, please visit the corporate sites.

www.PHWSinc.com

www.PunchlistManager.com

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