Outsourcing To India Gets More Attractive As The Executives Flaunt Etiquettes
The Indian software development professionals involved in providing services for outsourcing to India are improving their soft skills for better impacts on the clients.
- (1888PressRelease) July 07, 2010 - India has reached the pinnacle of the outsourcing industry as the global clients are continuously visiting the Indian shores regarding to their business development and processing project outsourcing to India. But this is not enough for the Indian market to impact the world economy significantly. Where the knowledge base is abundant there is a pressing need for highly qualified professionals who showcase good etiquettes and well-mannered presentations to persuade the clients in signing the multimillion dollar deals.
There is a fast-growing trend in the Indian software development industry where the companies are readily investing considerably in getting their employees trained to match the international standards. This strategy is a remedy to what analysts and recruiters call a serious impediment to India's global economic goals. In spite of the fact that the Indian executives are skilled workers with high-end professional degrees from universities of serious reputations, there remains an inconsolable fact that they are usually inept at the basics of international workplace etiquette such as dressing properly, hosting a meeting, making inoffensive small talk and even using cutlery. In many cases, those workers are products of India's burgeoning middle classes who are the first generation in their families to enter the nation's booming and globally minded economy that supports the huge industry of outsourcing to India.
The Indian schools primarily focus on the academics rather than the overall personality development of the child. Hence the child comes out with high merits but is low on the etiquettes that are accepted in the society. The software development professionals may be the best experts of the IT industry but they sure do lack the required soft skills when it comes to communicating and presenting themselves to the clients who come for outsourcing to India. The clients find English communicative skills impressive, but the physical presentations are where the chinks in the Indian armor are exposed.
Even the big names of the Indian software development and outsourcing industry including Infosys and Tata Consultancy Services are training their employees to feel in place and impart a sense of belonging in high profile meetings with the international clients who may feel uncomfortable at the typical Indian traditional way of living. Questions about age, salary, and weight, which are quite obvious among the Indians, are strictly out when it comes to meeting with the westerners. The Indians have brains and the capability to push the economy to the forefront, but the soft skills do not help the cause. And hence the industry has understood this and is doing everything that is possible to remove the void and be competitive globally. This surely would enhance the opportunities of outsourcing to India.
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