Ori'Zaba's Scratch Mexican Grill's App Focuses on the Customer Experience

The ZIP App provides benefits to both guests and franchise owners. End Quote

"We are thrilled to be able to offer such a comprehensive app to our customers and our franchisees. It is a great bridge for communication..."

(1888PressRelease) January 31, 2023 - LAS VEGAS – At Ori’Zaba’s Scratch Mexican Grill, repeat patrons have always enjoyed special deals through our ZIP loyalty program. Now, the ZIP app has been developed to be a win-win for both guests and franchise owners. The easy-to-use format enables ordering directly through the app as well as specials, catering, loyalty points and much more for consumers while franchisees can share promotions, receive feedback, quickly prepare orders and more.

Franchise Account and Business Solutions Manager Amber Ranzoni explained, “We are thrilled to be able to offer such a comprehensive app to our customers and our franchisees. It is a great bridge for communication between our diners and our team.”

With a few simple clicks, patrons can enjoy all their favorite cuisine faster than ever. The app launched this past September and is ever-evolving.

For example, the app offers franchisees and their guests the ability to take full advantage of the loyalty program's benefits. Users can keep up with any current rewards and offers Ori’Zaba’s may be offering. ZIP is particularly useful as it allows users to view what is available for redemption at any given time and the accumulated and available points for use. The app even offers birthday and sign-up perks. This feature ensures added value for franchisees and guests, allowing them to make the most of their loyalty program experience.

Guests can save money by ordering delivery directly through the app and earning and redeeming perks on the app and in-store. Savvy guests also enjoy being able to store their credit cards, quickly reorder past purchases, share rewards with friends, and access seasonal menu items via our updated guest ordering experience. Plus, it's easy to add gift cards directly to their profile.

Communication is also simple; easily contact Ori'Zaba's team with any issues or concerns. Guests can also send eGift cards straight to their friends and family - a great way to show appreciation and pass on the savings. With so much convenience at their fingertips, guests of Ori'Zaba's have nothing but good things to look forward to.

Team members can benefit from a variety of opportunities with the ZIP app. Through it, they can review and respond to customer feedback in real-time. It also allows them to communicate with guests in many ways, such as text messages, emails, push notifications and promotions. With the rewards system consolidated into one system, it makes their guests’ experience seamless. Furthermore, its back end offers team members the ability to review customer information and add points when appropriate.

Ranzoni added, “Our team worked very hard on this app and we truly hope our customers enjoy the experience. We are continually improving it to enhance the consumer experience.”

Investors who want to benefit from Ori'Zaba's fast-casual market growth opportunities and support local communities can learn about franchising opportunities with the company by emailing franchise ( @ ) zabas dot com
or visiting https://zabas.com/franchising.

About Ori'Zaba's – Ori’Zaba’s is a fast casual Mexican restaurant chain whose mission is to feed the soul of every guest with old world Mexican flavors, made every day with care in our scratch kitchens, with the finest, freshest ingredients. Originating in Las Vegas in 2001, Ori’Zaba’s multiple locations can now be found in Nevada, Texas and Michigan.

To learn more, visit https://zabas.com/franchising.

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