Online CRM company adds streamlined activity management feature to Tactile CRM, a web-based contact management system

Tactile CRM has added a new feature called Activity Tracks to its web-based CRM system, enabling users to create and edit activity templates for each stage of the sales pipeline. End Quote

(1888PressRelease) August 16, 2011 - A new feature has been added to Tactile CRM, an online customer relationship management system, called Activity Tracks. The new functionality allows users of the web-based CRM to set up a series of activities and save them as a template to be used when the same activities are carried out on a regular basis. For more information, visit http://www.tactilecrm.com or call 0845 094 2117.

"Activity Tracks is a new feature that was developed in response to feedback from our customers," said George Step, Product and Community Manager for Tactile CRM. "To ensure we develop Tactile CRM in ways that most benefit our customers, we post suggestions for new features which our customers vote on, and then we implement the ones that are the most popular," George explained.

When asked what benefit Activity Tracks provides for their CRM customers, George replied; "With Activity Tracks you can record a set of predefined tasks you carry out on a regular basis, perhaps reminding you to follow up a sales call with an email the next day and call the following week. Of course, individual activities could be stored before," George added, "but Activity Tracks makes the process more efficient, as it makes it easy for you to add all this tasks in one go, or edit them before they are saved. For businesses that always have a pattern of activities that follow the same order, it can save a lot of time," George concluded.

About Tactile CRM
Tactile CRM is an easy to use web based contact and sales management system, already managing millions of contacts worldwide. The Tactile online CRM enables the efficient management of a sales pipeline, contacts, notes, emails and sales activities in one place so information can easily be shared within an organisation, with differing levels of access. Contacts can be searched by organisations, people and recently viewed, and categorised by multiple factors.

Tactile CRM has been seamlessly integrated into other online services such as invoicing, help desk and business card scanning solutions to offer a complete solution for any business, large or small. Tactile CRM also makes data import and export and e-mail integration effortless, regardless of whether the email system is web-based or run off a local machine or network. Tactile CRM's extensive features can be sampled in a free 30 day trial with no commitment required.

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