Not-for-Profit Uses Applicant Tracking System to Save Time and Reduce Costs
Peak Vista Community Health Centers is a not-for-profit that added an applicant tracking system to increase the effectiveness of their hiring process while reducing costs.
- (1888PressRelease) October 06, 2011 - Peak Vista has 17 community health care centers dealing with seniors, family and women's health and behavioral health. They are centered in Colorado Springs, Colorado and have a need to efficiently and effectively manage their human resources including the hiring of new employees. As a not-for-profit organization cost is always an important concern. So, when it came to choosing a software application to improve the efficiency of their hiring process, they also needed a solution that was easy to implement and affordable.
Elin Corey is an Employment Specialist at Peak Vista and is responsible for employing administrative and non-licensed staff at the facilities. Given the size and growth of the organization, a second recruiter is responsible for hiring the licensed staff positions which have a different application process. According to Ms. Corey, several recruiting challenges led Peak Vista to consider adding an applicant tracking system. "Our recruiting process was completely paper-based. We receive 100's and 100's of resumes and applications and would review them manually which took up a huge amount of our time. Many of the applicants do not meet our minimum qualifications. We also manually sent the applicants to multiple managers and it was very time consuming and inefficient."
Adding to the complexity, Peak Vista hires many different types of jobs from administrative staff to licensed health care professionals. As a result, they need to post their jobs to multiple different locations such as Indeed, SimplyHired, and BetterJobs.com. In addition, they post to Monster.com, the local newspaper, Craig's List and occasionally to specialty job boards. As the manual workload increased, it became clear that some type of software solution with process automation was necessary. Peak Vista looked for a product with all the required capabilities of posting jobs, accepting online applications and managing applicants from a central database.
As Ms. Corey recalls, there were a number of reasons Peak Vista selected ApplicantStack over other applicant tracking systems. She highlighted that, "ApplicantStack was willing to initiate new functionality and adjustments as needed and showed a genuine concern for our needs. ApplicantStack met all of our criteria and expectations, including some additional functions, which led us to our decision to choose them as our vendor."
Since they started using ApplicantStack, Ms. Corey and Peak Vista have seen many benefits. "We definitely improved our time management. We can now automatically prescreen applicants through the scoring functionality. We hire mostly bilingual applicants, and state this requirement in our job descriptions. However, we continue to receive many interested applicants who do not have the language capability. Now we can focus on only the individuals who meet our requirements which is a huge time saver. We can also easily forward applicants to multiple hiring managers at the same time, especially when I am not sure which manager might have the greatest need or the most interest. The scoring capability has been very helpful." She sums up the experience by saying, "ApplicantStack is very simple to use and very comprehensive. Their team is helpful, responsive and knowledgeable."
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