Mr. Bamboo Becomes First Flooring Company to Offer 25 Year Transferable Residential Warranty
Mr. Bamboo has announced that its 25 Year Transferable Residential Warranty for Mr. Bamboo Flooring® is the first of its kind for the flooring industry.
- Chicago, IL (1888PressRelease) February 10, 2016 - Mr. Bamboo has announced that its 25 Year Transferable Residential Warranty for Mr. Bamboo Flooring® is the first of its kind for the flooring industry. To date, Mr. Bamboo has been the only company to offer such a warranty, which covers installation, finish and structural integrity.
25 Year Warranty Covers BamStrand® and BamLoc® Flooring
The 25 Year Transferable Residential Warranty has backed Mr. Bamboo products since the introduction of Mr. Bamboo Flooring® in 1998. This warranty applies to both BamStrand® and BamLoc® products and warrants the floor against any structural or installation issues for 25 years.
BamStrand® is 100% solid prefinished flooring and is installed via a nail down method over plywood sub-floor. BamLoc® is prefinished floating (self-locking) floor which is installed via a floating method over cement sub-floor. All products sold by Mr. Bamboo are 100% solid, prefinished strand woven bamboo flooring.
Mr. Bamboo Founder and CEO, Steven Wang, explained how the warranty benefits consumers. "From our experience in the flooring industry, we've found that consumers frequently complain that remodelers do not do what they promise and they even substitute higher quality products with inferior ones. With the 25 Year Transferable Residential Warranty, consumers will not find themselves caught in the middle of a debate between the flooring manufacturer, distributors, contractors, retailers and the installers when issues arise." says Wang.
Guaranteed Service to Address Any Issues
Home remodeling services have a bad reputation with consumers. A recent survey indicated that 64% of consumers reported that these services did not meet their expectations. As a result, the warranty is designed to address the inadequate responses that consumers often face when filing complaints with home remodeling services about their products when they do not perform as promised.
In addition to providing 'peace of mind' for homebuyers and homeowners, the warranty is also considered as a "value add" for builders, helping them to secure projects and beat out competitors. The warranty on Mr. Bamboo Flooring® is not only beneficial to the original purchaser, but can also be transferred to new homebuyers.
Mr. Bamboo Handles Customer Concerns Directly
In addition to offering a higher level of service to consumers, Mr. Bamboo also made the decision to eliminate sales to flooring distributors and retail outlets. Mr. Bamboo Flooring® is manufactured and installed directly so that consumers only have one company to deal with if there are concerns that need to be addressed.
The 25 Year Transferable Residential Warranty covers all flooring products that are sold by Mr. Bamboo.
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