Mobile-Specific Live Help Button | VeriShow 6.7
Mobile specific live help button added in the new update for even faster access to help services.
- Michigan City-La Porte, IN (1888PressRelease) July 13, 2016 - We have just released version 6.7 of VeriShow that supports mobile-specific live help button display and various bug fixes.
Mobile-Specific Live Help Button
We have now added to our standard code embedding additional parameters that allow you to display a different button specifically to mobile (smartphone, tablet) devices. If you are interested in showing a different button for these devices than the one shown for desktop users, you can now choose a different graphic to display.
The two new parameters are:
mobile_img_url - determines the button's image path for online state for mobile devices. E.g. img_url ="https://www.domain.com/live_help.png"
mobile_offline_img_url - determines the button's image path for offline state (when no agent available) for mobile devices. E.g. offline_img_url ="https://www.domain.com/live_help_unavailable.png"
An example of live help button code that displays one button for desktop users and another for mobile is as follows (note the two different URLs per device)
For additional instructions, in your VeriShow account please go to Call button > Standard Site > Advanced Embedding.
Bug fixing
The following has been fixed in this version:
There was an issue with turning off the desktop notifier (to get incoming call alerts in your desktop)
At times turning on video on Android devices would interfere with co-browsing
Questions?
If you have any questions or would like to have assistance with this type of embedding, please contact us at www.verishow.com
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Contact Information
- Yuval Moed
- Verishow
- HBR Labs,LLC. 5640 W Maple Road # 101
http://www.verishow.com
- HBR Labs,LLC. 5640 W Maple Road # 101
http://www.verishow.com
- 48322
- Voice: +1 212 913 0600
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