Majors Home Improvement Joins GuildQuality's Network of Quality-Minded Building Professionals
Majors Home Improvement, a vinyl window and sunroom contractor in Pensacola, FL, enlists GuildQuality's third party survey service to enhance customer satisfaction.
- Pensacola-Ferry Pass-Brent, FL (1888PressRelease) August 25, 2010 - Majors Home Improvement, a leading replacement window and sunroom remodeling contractor in the Pensacola, FL area, announces the successful implementation of GuildQuality's customer satisfaction surveying and performance reporting service. The service provides Majors Home Improvement with detailed customer feedback during the course of projects and after completion. This feedback is delivered in real-time, and is summarized in performance reports that are available online to users.
"Anyone can install new vinyl windows. Majors Home Improvement is different due to its excellent customer service experience. These third party surveys provide the road map for this organization's continual improvement," said Mike Majors, President of Majors Home Improvement. "We were looking for a partner who could deliver a high response rate, while also translating the customer feedback into useful management information that shows us exactly how we measure against our customers' expectations."
"Majors Home Improvement is known as one of the top replacement contractors in the region," said Geoffrey Graham, Founder and Chief Executive Officer of GuildQuality. "The company's track-record and focus on delivering outstanding customer service makes them an ideal fit for our network."
About Majors Home Improvement
Since 1997, Majors Home Improvement has delivered premium products, quality workmanship and unparalleled service - all at an affordable price. Specializing in Replacement Windows, Sunrooms & Enclosures, Screenrooms and Patio Covers, Entry Doors, Vinyl Siding, and Fabric Awnings - Majors Home Improvement is the local home improvement company of choice for Northwest Florida and South Alabama.
For more information, visit www.majorshomeimprovement.com or contact jonathan ( @ ) majorshomeimprovement dot com dot
About GuildQuality
GuildQuality provides customer satisfaction surveying and performance reporting for over 500 homebuilders, remodelers, and replacement contractors in North America. GuildQuality collects feedback directly from homeowners and reports back to the building professional through a web-based service. GuildQuality achieves a 70% response rate to its surveys, which includes comment-rich qualitative feedback in addition to quantitative ratings.
For more information, visit www.guildquality.com or contact marketing ( @ ) guildquality dot com
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