Kotak Mahindra Bank tops the list for 'Customer and Brand Loyalty' in the Banking sector

January 29, 2011
Top Quote Consumer research by The Nielsen Company recognizes Kotak Mahindra Bank as the winner in the 'Customer and Brand Loyalty' category at the 4th Loyalty Awards. End Quote
  • (1888PressRelease) January 29, 2011 - Kotak Mahindra Bank, one of India's leading private banks has been declared the winner in the 'Customer & Brand Loyalty' category in the Banking Sector at the 4th Loyalty Summit held in Mumbai. Kotak Mahindra Bank beat several notable players in the field who were nominated in this category.

    This award is the result of a combination of consumer research undertaken in 6 Indian cities with a sample of 25,000 consumers aided by nominations received from organisations. The Nielsen Company is accredited with the research for the awards, nominees and the winners.

    Virat Diwanji, Executive Vice President, Retail Liabilities, said "We are very happy to be the proud recipient of the award in the 'Customer and Brand Loyalty' category. This recognition fortifies our belief and strengthens our endeavour to provide our customers with innovative and valuable services. Quality is the mantra, going forward we want to be excellent first and big thereafter.

    This award is especially gratifying to receive as we celebrate 25 years as a group. We have always believed that servicing the customers and their needs is the cornerstone of success."

    For more information on the '4th Loyalty Summit' logon to: www.loyaltysummit.net

    KOTAK MAHINDRA GROUP

    Kotak Mahindra Group is one of India's leading banking and financial services organizations, offering a wide range of financial services that encompass every sphere of life. From commercial banking, to car finance, to stock broking, to asset management, to life insurance, to investment banking, the group caters to the financial needs of individuals and corporates.

    The group has a net worth of Rs. 10,502 cr as on 31st December 2010 and has a distribution network through branches, franchisees, representative offices and satellite offices across cities and towns in India and offices in New York, San Francisco, London, Dubai, Bahrain, Abu Dhabi, Mauritius and Singapore. The group services close to 8.3 million customers.

    For further information please contact:

    Kashvi Lakshman
    Kotak Mahindra Bank
    Landline: (022) 67206743
    Mobile: 9920904308

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