Jenne Captures Avaya Learning Award for Training Excellence for "Highest Student Satisfaction" and "Highest Response Rate" For First Quarter, 2013
Avaya Learning Recognizes Jenne for Outstanding Performance in its Training Programs, Which Now Include Radvision Scopia Videoconferencing Technology Solutions.
- (1888PressRelease) April 19, 2013 - Avon, OH - Jenne, Inc., a leading value-added distributor of IP telephony, audio and video conferencing, unified communications, data networking and IT security products, announced that it has been recognized as a recipient of the Avaya Learning Partner's (ALP) Recognition Program for the sixth quarter in a row. For Q1 of 2013, Jenne was a recipient of Avaya Learning Partner awards for the U.S. region, once again capturing the "Highest Student Satisfaction" and "Highest Response Rate."
Jenne University continues to broaden and strengthen its offerings to align with the needs of Avaya business partners. In January of this year, Jenne began providing comprehensive training on Radvision Scopia videoconferencing solutions, starting with a course entitled "Avaya Scopia Solution for Video Communications." The course offers a comprehensive overview on the features, operations and benefits of the Scopia solution.
The Avaya Learning "Highest Student Satisfaction Award" recognizes Jenne as having attained the highest level of satisfaction among students, while the "Highest Response Rate Award" refers to Jenne as having received the highest survey participation among students during Q1, 2013. ALS surveys are routinely used to rate quality of content, instructor, lab equipment and other important considerations.
"We are honored to be recognized by Avaya Learning for the sixth consecutive quarter," commented Jim Karaffa, director training and technical services, Jenne. "Jenne University has an outstanding track record of educating our customers with dedicated facilities and Avaya Certified Instructors. This quarter, the Radvision Scopia training we introduced was very successful. We look forward to building on this in the coming quarters to help our resellers be more capable and proficient with their videoconferencing sales and support."
Jenne cites its rigorous certification process and partnership with Pearson VUE as two very important and distinguishing factors in its ongoing training success.
Avaya rolled out the recognition program last year and its awards are based on data from Knowledge Advisors' MTM (Metrics that Matter) tool and then compared with its GlobalWare Solutions reports of distributed courseware kits. Avaya Learning recognizes Learning Partners' achievements in the across the globe each quarter.
"We congratulate Jenne for demonstrating continued excellence in its training programs," commented Diane Hutchins, senior manager, Avaya Learning Partner Program, Avaya Learning. "Jenne University routinely exhibits outstanding performance in both the quality of its training program as well as in success in attracting participants. This translates to value for its customers and the broader Avaya reseller community."
Jenne University delivers comprehensive training to its resellers on Avaya IP Office, Avaya AuraŽ, Avaya AuraŽ Communication Manager, Radvision Scopia and other products. All of its courses are led by Jenne's own Avaya certified instructors and held at locations around the country including Jenne's own state-of-the-art training facility located in Avon, Ohio.
As a partner of Pearson VUE, the electronic certification and licensure testing business of Pearson, Jenne is able to provide Information Technology certification test delivery using the Pearson VUEŽ Testing System. The Pearson VUE advanced computer-based testing system administers exams for leading IT certification programs from leading technology manufacturers through a global network of quality test centers.
To learn more about current training offerings in Jenne University, resellers should visit http://www.jenne.com/training.aspx
About JenneŽ
Jenne, Inc., headquartered in Avon, Ohio, is a leading value-added distributor of business telephony, data, audio and video conferencing, and security technology products, including equipment and software for the Enterprise and SMB markets. More than 150 major manufacturers partner with Jenne including Avaya, Aastra, ADTRAN, Bogen, ClearOne, Extreme Networks, GN Netcom, ICC, Lifesize, Panasonic, Plantronics, Valcom, and Verint. Jenne is dedicated to tracking emerging technologies, offering fresh solutions, new equipment and related applications, accredited training and certification to better serve dealers and resellers.
Contacts:
Jeff Touzeau
Hummingbird Media, Inc.
(914) 602-2913
jeff ( @ ) hummingbirdmedia dot com
Susan Elder
Jenne, Inc.
(440) 471-3434
selder ( @ ) jenne dot com
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