Introducing an Odoo-based automated system for assigning on-field technicians to service calls
Field Service Management solution is an on-field service providing app that delivers its services through on-field technicians. Each and every action is recorded in the system as it is embedded with geo-location feature.
- (1888PressRelease) November 02, 2017 - If you are dealing with regular on-field technician demands from differnet end-users, mainly clients or customers then the Field Service Management application is for you. The Field Service Management (FSM) app is a fully automated Odoo-based system that assigns field technicians to service calls.
Main Highlights of FSM App:
Job management
Automatic job assignment
Configuring services from backend
Generating customer invoices
Delivering express services for urgent requirements
Localization configuration
Job analysis and report generation
All the above functions helps the clients as well as service providers to receive and deliver top-notch services, respectively. There are three prime end-users of this system.
Prime end-users of the system:
Customer:
Place job request and track its status
Check invoice for the completed jobs
Can access system through web portal or mobile app
Operator:
Backend management of jobs in the systems
Location and Skill based service configuration
Invoice creation for completed jobs
Data view via insights
Can access system through web portal or mobile app
Serviceman :
Can set rate per hour and express rates for various services
Can view assigned jobs and manage its lifecycle
Can view invoices and check its earnings
Maximum access of system is via mobile app
Uses geolocation feature
Thus, this is how Field Service Management app works and helps to deliver best solutions to its clients and other customers who demand on-location services.
If you have any such innovative ideas, you can drop any of your suggestions or inputs at below given contact details.
Contact Details:
Website: http://serpentcs.in/
Address: 305, Siddhraj Zori, Near Kh-0 Circle, Vasna Hadmatiya, Gandhinagar 382423, Gujarat, India
Email id: contact ( @ ) serpentcs dot com
Contact No.: +91-903 347 2982, +91-987 935 4457
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