Hear How East Sussex LA have transformed their IT Support to Schools
A 45 minutes overview Webinar with Kris Scruby about transitioned to a new IT service model and their experiences while providing IT Support For Primary Schools.
- (1888PressRelease) May 26, 2011 - Do you provide IT support to schools? Are you interested in how one service provider transformed their IT support model and service to over 150 Primary schools, saving both time and money?
This 45-minute overview webinar with Kris Scruby (ICT Schools Services Manager) from East Sussex Local Authority on 25th May at 10.30am will look at:
• What they found when they asked their schools what they wanted from an IT support service.
• How they transitioned to a new IT service model.
• How they are providing 'unlimited' IT support for a flat annual price to Primary schools.
• What their new 'Premier' SLA covers, for a flat annual fee.
• How they have made their service more efficient and improved customer satisfaction without increasing resources or workload.
For more detail visit at http://www.redstor.com/blog
###
space
space
Satisfied Users & 
Approved Press Releases
Print
Email
Report Spam