French CRM Expertise Showcased At Call Centre & Customer Management Expo
The French Trade Commission in London will unveil the French Pavilion at the Call Centre & Customer Management Expo, the key CRM and call-centre event in the UK, to be held in Birmingham from 21 to 22 September 2010. The French Pavilion will showcase dynamic French companies from across the customer-management and call-centre industries.
- (1888PressRelease) August 25, 2010 - The French Pavilion will offer a unique environment for visitors to discover new products and services, and to find potential business partners. The participating French companies are seeking to reinforce their professional contacts and explore new business opportunities between France and the UK on the occasion of Call Centre & Customer Management Expo 2010.
The trade show, to be held at the National Exhibition Centre (NEC) in Birmingham (England) from 21 to 22 September, is the event of reference in the UK for Customer Relationship Management (CRM) and for call centres.
The companies due to attend are listed below; a more comprehensive catalogue with full details on each of the exhibitors will be available shortly on request.
A2IA
STAND E4
Artificial Intelligence and Image Analysis (A2IA) is a software company that focuses on ways to extract information from everyday paper documents that contain handwritten information. A2iA's document-classification, data-extraction and cursive-recognition technologies have been reducing data-entry costs and improving business-process automation for nearly 20 years. A2iA's recognition engines are used to enhance the forms-processing, transaction-processing, content-management, document-management, and customer-management systems from leading vendors.
For further information, please go to: www.a2ia.com
Conecteo
STAND E4
Conecteo, a leading provider of customer-interactions solutions for businesses, including contact centres, is inviting the Expo attendees to discover Kiamo - a state-of-the-art, fully integrated solution that handles all kinds of interactions between a company and its customers. "Kiamo meets the needs of any business facing the challenge of providing an excellent customer service through any channel," explains Jean-Luc Neveu, CEO of Conecteo.
For further information, please go to: www.conecteo.com
Cornerstone
STAND E4
Cornerstone is a leading provider of pre-packaged analytics for contact-centre management. The iReady suite includes connectors to the client-company's existing telephony, CRM, and workforce-management platforms. The iReady solution also features an industrialized data model for 360° contact-centre management. Finally, iReady is able to provide over 140 existing reports based around five key business areas, i.e. operations, sales and marketing, agent insight, customer service, and enterprise management. "Our value proposition is based on offering 'faster time to intelligence' by leveraging our industry expertise and industrialized solution for a short lead time to implementation," stresses the company.
For further information, please go to: www.cornerstone-eu.com
Diabolocom
STAND E4
Diabolocom was created in 2005 by professionals from the telecommunications and IT sector in order to offer medium-size and large companies a range of innovative online, internet and voice services at the highest level of availability. As a software editor and a leading provider of managed hosting solutions, Diabolocom provides on-demand (SaaS) state-of-the-art solutions for advanced Interactive Voice Response (IVR) and virtual call centres (Automatic Call Distributor or ACD).
For further information, please go to: www.diabolocom.com
Digitaleo
STAND E4
Digitaleo is a software company specialising in solutions for digital and mobile marketing. Texteo allows the user to send SMS messages from his (or her) PC and makes it very easy for the client company to contact all its customers promptly and simultaneously. As a result, Texteo enables a company to keep its customers informed, while strengthening their loyalty. For its part, Satisfeo meets the need that companies have to measure their customers' satisfaction levels. To this effect, Satisfeo is a multi-channel platform that surveys customer satisfaction through an online dashboard.
For further information, please go to: www.digitaleo.com
Invest in Champagne-Ardenne
STAND E4
Invest in Champagne-Ardenne or CADev (Champagne-Ardenne Développement) is the agency in charge of investment promotion in the region of Champagne-Ardenne (in north-eastern France). CADev's remit is to provide bespoke, free-of-charge solutions in connection with set-up projects involving international investors in the region.
For further information, please go to: www.cadev.fr
Team Côte D'Azur
STAND E4
The role of Team Côte d'Azur, which was created in 1983, is to promote the Côte d'Azur region in international markets and to help non-French companies set up operations in the region. Team Côte d'Azur provides a full range of services, which are confidential and free of charge, enabling investors to discover the Côte d'Azur - an innovative and highly international region - and to successfully establish their business in this part of France. The Côte d'Azur and Sophia Antipolis, its major science-and-technology park, are widely recognised as the leading French region for R&D investment by international companies.
For further information, please go to: www.investincotedazur.com
About the French Trade Commission
The Trade Commission of the French Embassy in London promotes trade development between France and the UK by offering a range of services to French-based companies. The Services Industry Department organises B2B events in the form of conferences and networking opportunities, mainly in London.
Call Centre & Customer Management Expo will take place at the National Exhibition Centre (NEC) in Birmingham (England) from 21 to 22 September 2010, between 10.00am and 4.30pm. (On the last day, the trade show closes at 4.00pm.)
For further information about the trade show, please go to: http://www.callcentre.co.uk/callcentreexpo/
For more information about this press release, please contact Mary-Ann Williams, Press Officer, or Ms Elodie Relier, Senior Trade Development Adviser at the French Trade Commission UBIFRANCE in London.
Ms Elodie Relier
Senior Trade Development Advisor
Services Department
French Trade Commission UBIFRANCE in the United Kingdom
Telephone (direct line): +44 (0)207 024 3634
Email: elodie.relier ( @ ) ubifrance dot fr
For further information about UBIFRANCE in the UK, please go to: http://www.ubifrance.com/uk/
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