Field Force Tracker Enhances Contract Management for Fire Control and Security Monitoring Companies

Top Quote Field Force Tracker, an Award Winning Field Service Software, releases many new enhancements to contract management functions specially aimed at fire control and security monitoring companies. Built on Cloud and Mobile Field Servicing, Field Force Tracker enables companies to deliver mobile, intelligent customer service to their customers. End Quote
  • (1888PressRelease) March 01, 2021 - Field Force Tracker, a leading provider of Award Winning Field Service Software, announced that it has released numerous new enhancements to contract management features. These new changes have been developed closely working with its many clients in the Fire Alarm and the Security Industry. The system automatically creates recurring invoices so the accountants don’t have to remember when to generate them. The system also generates alerts when contracts are due for renewal or are expiring. You can also set up your own custom inspection forms and job check lists.

    Another important feature is preventive maintenance scheduler for periodic inspections. A system admin can define the inspection schedule as part of the contract. Each contract can be tied to multiple customer locations. All customer equipment included in the contract can be captured during the contract set up. The system will automatically schedule and alert the dispatcher for the next preventive maintenance services using intelligent computation. Previously, Field Techs could only manually schedule for the preventive services.

    Due to its many industry leading features, Field Force Tracker has become the leading provider of field service and contract management software for Fire Alarm and Security service companies. Many of its clients have migrated their data from other competitive or in-house custom software. Today, it has become preferred software for Security companies that are enjoying the benefits of its many advanced feature to manage clients and services.

    Field Force Tracker's special contract module can be used to manage service contracts for any client equipment with fire alarm, surveillance and security equipment. It keeps track of equipment installed at each site, repair history, recurring invoices, parts inventory, tracking of installation dates and warranty information etc. Field technicians can access this information with just a few clicks.

    According to Jon Palmer, the owner of Atlantic Security Services, “It can take major efforts to maintain large number of service contracts and invoice them every month. But, with field force tracker, one can easily manage thousands of contracts. Our team loves the software as it has helped us to organize our work. It takes care of our equipment, people and customer - absolutely awesome software!!”

    Mark Robinson, Director Sales at Field Force Tracker, said "Field Service Tracker gives companies tools that are designed for them to deliver exceptional customer experience. The amazing set of features in Field Force Tracker let them manage all aspects of their service operations with ease and at a very low cost. Our customer can see the productivity gains of over 40 percent."

    About Field Force Tracker
    Field Force Tracker (http://www.fieldforcetracker.com) is a leading global provider of its award winning mobile workforce solutions for service-based businesses of all sizes delivered as software-as-a-service (SaaS). Our solutions enable businesses of all sizes to meet the challenges associated with managing and running complex service operations. It helps in improving the productivity of their mobile workforce.

    With Field Force Tracker customers can create service schedule and route quickly, dispatch sooner, collect correct information at once in the field and invoice faster. The field service software makes it easy for users to eliminate waste, get more done in less time and be more profitable.

    Field Force Tracker is a wholly owned unit of Rapidsoft Systems Inc. (http://www.rapidsoftsystems.com). Rapidsoft Systems, Inc. has its main office in Princeton, NJ, USA, a US R&D Center in Mercerville NJ, and sales, support and development offices in Palo Alto, CA, USA, Singapore, Dubai (UAE), Bombay, and Noida (India).

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