Emergency Dispatch Guide to manage various business operations
TatvaSoft, a leading software development outsourcing company, had developed an emergency dispatch guide - a desktop based system for one of its client.
- (1888PressRelease) January 12, 2017 - The client is one of the leading providers of emergency dispatch services and protection requirement for more than a decade. They have a professional emergency services portfolio to be used to address various facets of crisis management. The client has decided to develop the windows based application that will act as a planning solution for all the facets of emergency responses.
TatvaSoft understood the client's requirement, and developed the windows-based system with the extensive functionalities integrated in it. The team of TatvaSoft developed this system in .NET frameworks and ensured the prompt response during emergency time. Some of the features integrated were call information, event scheduling, dispatcher screens, multi-agency response and more.
It also enabled dispatch, relocation and return solutions for the public safety units based on the events occurring in the vicinity. For instance, if any active or waiting police event is shown the active and available police units are dispatched. The system provides comprehensive information by interfacing with 911 call handling, GIS, AVL, MDT and other apps. Additionally, user support is also provided which includes color coded incident priority level and notifications, user-friendly navigations, intuitive points and click user interface ideal for training new users.
The client was highly benefited with this system as it generated high amount of revenue. This is an alarming system that works with today's CAD that accurately and consistently dispatches needed support or assigns the necessary resource to the people in need. The system has faster response time, reduced call stacking, user-friendly friendly simple GUI. The developed system has increased sales and improved revenue with the maximum user engagement.
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