EMEA Customer Meet commemorates 20 successful years of Newgen.
The event attracted business leaders from the EMEA region, who congratulated Newgen on achieving the 20 year milestone and also shared how its BPM, ECM and CCM solutions have helped them to achieve their business goals.
- (1888PressRelease) May 17, 2012 - Newgen Software, a leading global provider of Business Process Management (BPM), Enterprise Content Management (ECM), and Customer Communication Management (CCM) solutions announced today the huge success of its EMEA Customer Meet held on 24th April, 2012 in Dubai.
The event attracted business leaders from the EMEA region, who congratulated Newgen on achieving the 20 year milestone and also shared how its BPM, ECM and CCM solutions have helped them to achieve their business goals.
Mr. Diwakar Nigam, Newgen Software MD and CEO said "Newgen solutions have been implemented in 70 banks across 20 countries, in the EMEA region" He went on to add that, "Newgen BPM platform offers numerous possibilities, including Centralization of core processes and outsourcing of non-core processes enabling hundreds of processes to be automated on the same platform."
The key note speakers in the Dubai Meet included Mr. Ahmed Osama, Head- Retail Risk, Alex Bank (Egypt); Mr. Constantinos Tsiartas, Head - Business Analysis, Cyprus Popular Bank (Cyprus); and Mr. Rajeev Patel, Head - Change Management, Bank Muscat (Oman).
Speaking on the occasion, Mr. Constantinos Tsiartas said, "Our record is quite impressive. With Newgen, we have implemented 22 processes in 24 months; We have more than 190 BAM reports, 7 document management solutions and 3 extranet in 3 different countries."
Mr. Rajeev Patel said, " The functional strength of the product, the flexibility it offers, the scalability which one can achieve in the system and the agility with which we can move forward is good and far more than any other product we reviewed."
Mr. Ahmed Osama said, "People who are using the Newgen BPM suite will see how magical a tool it is in terms of assessing your branches, productivity, customer services."
Newgen received a tremendous response to its latest product innovation, ZapIn. The product is a mobile capture solution that helps business executives on-the-move to capture customer information in real time, at the point of customer contact and initiate its processing at the back-office. ZapIn is available both on Smart phones and Tablets.
Other prominent attendees of the customer meet included Abu Dhabi Commercial Bank, Dubai Bank, Bank Muscat, United Arab Bank, Bank Sohar, Central Bank of Bahrain, Arab National Bank, Standard Chartered Bank, Turkish Bank, Lloyds Bank, Mashreq Bank, Samba and First Gulf Bank.
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