Elision Launched Cloud Contact Center Solution for Virtual Call Center Setup
Elision launched a cloud call center solution. This solution will let call centers work remotely. The company will also offer a Work from Home add-on to let call centers operate remotely during any circumstances.
- (1888PressRelease) January 14, 2021 - Elision Technologies Pvt. Ltd, more popularly known as Elision, is a leading IT company offering different unified communication solutions. Recently, the spokesperson of the company has announced the launch of a cloud call center solution.
As per the shared details, this cloud call center solution will be available as a proprietary software solution, which means businesses or call centers interested in using it can buy its license. Moreover, it will be available as a hosted call center solution. The companies can choose to invest monthly fees and use a full-fledged contact center software.
This cloud call center solution is launched to offer a reliable and highly scalable call center dialer to businesses and customer support centers, so they can operate remotely. This software can be accessed securely from anywhere, at any time. This makes it the most ideal dialer solution for call centers that are interested in virtual call center software or want to shift remote anytime.
“In the year 2020, we all have faced many roadblocks other than health concerns during the world novel COVID 19 pandemic. The work from the home model became a necessity instead of a luxury. After that situation, many businesses have chosen to operate remotely and many have decided to have a system, which can also be accessed remotely if needed for any reason. For call centers and any other business, which uses a call center solution, we have launched a cloud call center solution. It can be accessed remotely to run a remote call center. We also set up different security mechanisms to ensure our customers don’t face any issues related to remote call center operations”, shared the spokesperson of the company.
As per the shared details, along with a cloud contact center solution, the company will also offer a “Work from Home” add-on based on the requirement. This add-on lets agents work in any circumstances, such as:
• No access to internet and laptop or computer
• Low bandwidth of internet and laptop access
• Only smartphone access
The company also offers the DialShree Mobi app, which is a call center dialer app for agents. It is available for both, Android and Apple users.
The company announced this call center software is furnished with all required features. Moreover, the company offers different add-ons and integration of all popular communication channels to provide a comprehensive cloud contact center software solution, which can be an ideal solution to run a remote call center.
About Elision Technologies Pvt. Ltd
It is an IT company, which is catering to its customers for more than 13 successful years. The company has a presence in different countries of the world to cater to its customers. It also offers a wide array of unified communication solutions to cater to its global and local customers. The call center solution of Elision is very popular for its customers. The company has launched a cloud call center solution. To know more about it, visit https://www.elisiontec.com/contact-center-solution
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