Ecosmob Technologies Announced Launch of Order Tracking IVR Solution WebPage

Ecosmob Technologies offers the order tracking IVR software development and installation services based on custom requirements. To highlight these services, the company has added a webpage on the FreeSWITCH specific website, freeswitvhservice.com End Quote

Utica-Rome, NY (1888PressRelease) January 13, 2016 - Ecosmob Technologies is a well known name in the VoIP solution development industry, which operates from its headquarter in Ahmedabad, Gujarat, India. Recently, the spokesperson of the company has made an announcement of a webpage launch of "Order Tracking IVR System" on one of their websites, freeswitchservice.com. This site specifically highlights the solution and services offered by the company in the FreeSWITCH technology.

The Order Tracking IVR system is a software based solution which can be used for tracking the order location and details of the same.

It can be used by the different industry verticals. To name a few it can be:
-Logistic industry
-Courier Companies
-Restaurants, and other organizations which offer home delivery services

These types of organizations may offer an automated and a personalized way to their customers to check their order status. This will impart many benefits to these organizations.

Some of the benefits accrued by implementation of the order tracking IVR solution are listed below:
-Quick answer to the common user queries and concerns
-More personalized way to cater the customers
-Time saver
-Free up resources from the chore tasks of attending a bunch of client calls and providing the order details
-Better utilization of resources
-Improved accuracy
-Improved customer satisfaction
-Reduced operational expenses
-Improved productivity
-Improved ROI
-And more

The company has announced to offer the custom order tracking IVR software development and configuration services. The added webpage is highlighting these services of the company. The webpage is added under the FreeSWITCH solution section of the stated website.

The webpage has different sections, which highlights different information including:
-Brief of the solution
-Utilities
-Key Features
-Key Benefits

The solution can be accessed using any type of phone. It wouldn't require any app installation or internet connectivity or anything else. The customer can simply make a call on a specific number. The call will be attended by the interactive voice response system, which will guide his/ her to get answer about his/ her queries and track order or shipment.

As per the further statements made by the spokesperson of the company, "The order tracking IVR system will save a considerable amount of time for many organizations. Now, they don't need to put a dedicated resource to attend the phone calls, track the shipments and answer the same. An automated system will take care of it and this will benefit in many ways. For instance, it will avoid any possible inaccuracy; it will also avoid chances of bad user experience due to the rude tone of the receptionist; it will also make the resource free from such monotonous task so his/ her skills can be utilized in a more productive manner."

The announced solution webpage is available on this URL: https://www.freeswitchservice.com/solutions/order-tracking-ivr-solution

###

space

Other Related Press Releases