Diksha technologies is now a certified digital maturity consultant for the telecom industry
Diksha objectively measures an organization’s progress during their transformation journey. It gives organizations a clear insight as to where they digitally stand currently (the ‘is’ state) and advises future actions that the company ought to take to attain the coveted digital transformation (the ‘to be’) state.
- (1888PressRelease) February 12, 2019 - As the world of today has become hugely disruptive with digital technologies, companies need to evolve and adapt to stay relevant. If companies tend to ignore this imperative change, they run the risk of delivering substandard operations and customer experience.
Diksha is experienced in driving large-scale digital transformation for Tier 1 telco/BFSI companies and Customer Service Providers (CSPs), as it has constantly assisted companies in attaining digital maturity in its operations and processes.
In order to serve our customers better, Diksha has upskilled and now has consultants certified to assess the Digital Maturity Model of a given organization.
‘By leveraging TM Forum Digital Maturity Model (DMM) and The GC Index ® framework, we assess the digital capabilities of the telecom companies. We also suggest industry-best practices to radically transform their business ecosystem by capitalizing on cutting-edge technologies like 5G and many more,’ says Bharat Raj, the CEO of Diksha Technologies.
Diksha’s focuses on the 5 core business dimensions of Digital Maturity viz. customers, strategy, technology, operations, organization and culture; to deliver a holistic assessment of digital maturity across the company.
Diksha objectively measures an organization’s progress during their transformation journey. It gives organizations a clear insight as to where they digitally stand currently (the ‘is’ state) and advises future actions that the company ought to take to attain the coveted digital transformation (the ‘to be’) state.
The company is equipped to provide practical solutions for telcos on how to revitalize digital transformation, with extensive focus on multiplying revenues, reducing overall costs and enhancing customer experience. Diksha recommends a mix of in-house and vendor product portfolio to help its customers embark on their digital transformation journey.
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