Dealer Rater Recognizes Fort Myers Auto Mall with 2017 Consumer Satisfaction Award
Fort Myers Auto Mall is awarded the 2017 Dealer Rater Consumer Satisfaction Award for the second year in a row. The Consumer Satisfaction Award is awarded to Dealers who consistently provide excellent customer service. Fort Myers Auto Mall is the only Independent Dealership in SWFL to be honored with this award for 2016 and 2017.
- Fort Myers-Cape Coral, FL (1888PressRelease) April 19, 2017 - The dealership is among the top auto dealers in the U.S that demonstrate excellent customer service, as rated by online consumer reviews.
Fort Myers Auto Mall has been awarded a 2017 DealerRater Consumer Satisfaction Award, an annual recognition given to auto dealerships that deliver outstanding customer service as rated by online consumer reviews. DealerRater, the world's leading car dealer review website, created the Consumer Satisfaction Award program to let online car shoppers instantly spot dealers that provide high-quality customer service.
Consumer Satisfaction Awards are given to the top 10 percent of U.S. new-car dealers based on their PowerScore™, as well as top independent and Canadian dealerships that receive at least 25 annual reviews and maintain an average PowerScore™ rating of 4.0 out of 5.0. The PowerScore™ is determined using a Bayesian algorithm that factors the dealership's average DealerRater consumer rating and the total number of reviews written about the dealership during the 2016 calendar year.
"We'd like to congratulate Fort Myers Auto Mall and all of our Consumer Satisfaction Award winners," said DealerRater CEO Gary Tucker. "DealerRater's extensive review database allows shoppers to identify dealerships that are providing excellent customer experiences, and it's clear that Fort Myers Auto Mall is hitting the mark in the U.S."
Fort Myers Auto Mall has achieved consistently high scores on the DealerRater website, placing it among the top dealerships nationwide. Online shoppers visiting Fort Myers Auto Mall's dealer page will find a "2017 Consumer Satisfaction Award winner" badge on their profile to instantly recognize it as a high quality dealership.
"We at Fort Myers Auto Mall strive to offer a car buying experience based on trust, respect and experience. Our business model is based on repeat and referral business. We service what we sell and employ on staff ASE Certified mechanics. We offer multiple finance options including Buy Here Pay Here (BHPH). We strive to be the best used car dealership in Fort Myers, Fl."
DealerRater features more than three million dealer reviews, and has an audience reach of more than 40 million car shoppers. "Thousands of dealers across the U.S. and Canada compete every year to win our coveted Dealer of the Year award," says Tucker. "The Consumer Satisfaction Award is one way for today's shoppers to instantly recognize quality customer service regardless of brand or region."
About DealerRater
Founded in 2002, DealerRater, a Cars.com Company, is the world's leading car dealer review website that connects consumers with the right person at the right dealership. The site offers more than 2.5 million sales and service reviews across 41,000 U.S. and Canadian dealerships, including a network of more than 5,600 Certified Dealers. More than 14 million consumers read DealerRater content across the web each month. By offering a product suite that allows qualified dealerships to manage their reputations and achieve higher SEO rankings, DealerRater supports new customer connections by growing online presence.
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